DeftShip SMS Integration

Yes — Mobile Message integrates with DeftShip. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

DeftShip logo
Mobile Message

About the DeftShip integration

Customers are happiest when shipment updates arrive before they need to ask where an order is. DeftShip can signal a new parcel shipment, freight shipment, parcel order or freight order. Through Zapier, one of those events can send a Mobile Message SMS to the customer or create a contact for later delivery communication.

A shipment notification can include the reference, service details or other fields available in the DeftShip event. This gives dispatch teams a practical way to acknowledge a new shipment without copying details into a separate messaging tool. You can also use a new parcel order or freight order to create a Mobile Message contact, then place that contact on a list for a particular delivery process. Mobile Message handles the SMS or contact record, while DeftShip remains the source of the logistics event. Each Zap is one directional, so you can choose exactly which DeftShip event should produce a message and which recipient fields should be used.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect DeftShip and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new DeftShip parcel shipment exists DeftShip · New Parcel Shipment Created
Then Text the customer shipment confirmation Mobile Message · Send SMS
Use this Zap
When Instant A DeftShip freight shipment is created DeftShip · New Freight Shipment Created
Then Text the freight delivery notification Mobile Message · Send SMS
Use this Zap
When Instant A new DeftShip parcel order arrives DeftShip · New Parcel Order Created
Then Create the delivery contact in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything DeftShip supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Freight Order Created — Triggers when a new freight order is created.
  • New Freight Shipment Created — Triggers when a new freight shipment is created.
  • New Parcel Order Created — Triggers when a new parcel order is created.
  • New Parcel Shipment Created — Triggers when a new parcel shipment is created.
Actions 3
  • Buy Insurance — Book an Insurance
  • Create Freight Order — Triggers when a new order is created.
  • Create Parcel Order — Create Parcel Order

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

DeftShip + SMS: common questions

Can DeftShip send an SMS when a shipment is created?

Yes. New Parcel Shipment Created and New Freight Shipment Created can trigger Mobile Message Send SMS. Map the shipment information and customer number available in DeftShip to create a useful dispatch notification.

Can DeftShip orders create Mobile Message contacts?

Yes. New Parcel Order Created or New Freight Order Created can run Create Contact. You can then add the contact to a Mobile Message list in a separate Zap step when your delivery process needs list membership.

How do I set up DeftShip SMS notifications?

Use Zapier to select DeftShip as the trigger app and Mobile Message as the action app. Both accounts need to be authorised. Choose a shipment event, map the recipient and message fields, test the Zap and turn it on.

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