Connecteam SMS Integration
Yes - Mobile Message does integrate with Connecteam!
Mobile Message and Connecteam connect through Zapier to automate these critical moments. When a user clocks in or out, shifts are created, or tasks are published, SMS alerts go to managers or assigned team members. Updates to user details automatically sync to Mobile Message so your contact list stays current and everyone can reach each other quickly.
Your team spends less time checking systems and more time on the job. Connecteam handles workforce management while Mobile Message delivers the notifications that keep everyone on the same page without delays.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Connecteam and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Connecteam supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 11
- Clock In — Triggers when a user clocks in (punches in) to start a shift.
- Clock Out — Triggers when a user clocks out (punches out) to end a shift (this event captures also the clock in data).
- Manager Field Updated — Triggers when a manager field is updated on a specified form submission. In case the event is triggered, all the existing manager fields of the form will be sent.
- New Form Submission — Triggers when a new form is submitted. This trigger is in real-time (replaces the deprecated form submission trigger which was polling based).
- New Shift in Scheduler — Triggers when a new shift is created under the specified scheduler (real time trigger). Please note that this trigger doesn't support group shifts.
- New User — Triggers when a new user is added (real time trigger)
- Task Completed — Triggers when a task is completed
- Task Published — Triggers when a new task is published. Supports adding a single task at a time. When creating multiple tasks, some data might be missing.
Show all 11 triggers
- Updated Shift in Scheduler — Triggers when an existing shift is updated under the specified scheduler (real time trigger). Please note that this trigger doesn't support group shifts.
- User Archived — Triggers when a user is archived
- User Updated — Triggers when a user field was edited (real-time trigger).
Actions 19
- Archive User — Archive a single user in the system. Please note that you can only archive users who have the 'user' user type.
- Clock In — Record the start time for the work period of an employee. The start time is automatically captured when the call is executed.
- Clock Out — Record the end time for the work period of an employee. The end time is automatically captured when the call is executed. The clock-out will be associated with the current open shift.
- Create Job — Creates a new job in the app.
- Create Job With Sub-Jobs — Creates a job with nested sub-jobs (with line items support)
- Create Shift — Creates a new shift in a scheduler
- Create Task — Create a new task under a specified board. Currently, only 'one-time' task is supported.
- Create Time Off Request — Create a new time-off request for a user under a specified policy. The time-off request can be either in pending or approved status.
Show all 19 actions
- Create Timesheet Row — Creates a timesheet row for user
- Create User — Creates a new user in Connecteam
- Create User Note — Creates a note for a specified user.
- Delete Shift — Deletes a single shift by Shift ID
- Send Message in Channel/Team — Send a message to a specific team or channel within Connecteam's chat app, with the sender field set as a custom publisher. Ensure at least one custom publisher is defined in your account before proceeding.
- Send Private Message (DM) — Send a private message (DM) to a specified user within Connecteam's chat app, with the sender field set as a custom publisher. Ensure at least one custom publisher is defined in your account. If a conversation between the custom publisher and the selected user already exists, it will send the message to the same conversation, if not, it will create a new conversation.
- Update Form Submission — Update a form submission.
- Update Shift — Update an existing shift.
- Update User Custom Fields — Update user's custom fields
- Update User Performance Data — Update or add performance data values for a specific user on a given date. If a value already exists for that date, it will be replaced with the new value. If no value exists, the new value will be added.
- Update User Time Off Balance — Updates the time off balance of a user
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Connecteam + SMS: common questions
Can I send an SMS to my team when they clock in or clock out?
Yes. Set up a Zap so that whenever someone clocks in or out in Connecteam, an SMS goes to their manager or team lead. This keeps supervisors informed in real time without checking the app constantly.
Can new shift notifications go out automatically as SMS?
Absolutely. When a new shift is created in Connecteam, Mobile Message can send an SMS to all affected staff members. They will know about schedule changes instantly, reducing no-shows and confusion.
How do I set this up for my Connecteam team without coding?
You will need accounts in both Connecteam and Mobile Message, then build your Zaps in Zapier. Each workflow is simple to configure. Once running, your notifications will send automatically based on the triggers you choose.
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