Commusoft SMS Integration
Yes — Mobile Message integrates with Commusoft. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the Commusoft integration
A Job Complete event can trigger a customer message about completed work, while New Invoice can alert a customer that billing information is ready. New Scheduled Activity and New Diary can also notify staff about upcoming work. Commusoft's customer and opportunity events provide further points for sending a timely text, with the message using the fields selected in Zapier.
Commusoft also provides actions including Create New Customer, Create New Job and Create Opportunity. An inbound SMS received by Mobile Message can therefore create the relevant record when your process requires it. Each workflow has one trigger and one action, so you control exactly which office event produces an SMS or creates work in Commusoft.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect Commusoft and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Commusoft supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 17
- Job Closed — Triggers when a job is closed.
- Job Complete — Triggers when a job is completed.
- New Contact — Triggers when a new contact is created.
- New Customer — Triggers when a new customer is created.
- New Diary — Triggers when new diary event created.
- New Invoice — Triggers when a new invoice is created.
- New Job — Triggers when a new job is created.
- New Office Tasks — Triggers when a new tasks is created.
Show all 17 triggers
- New Opportunity — Triggers when a new opportunity is created.
- New Proposal — Triggers when a new proposal is created.
- New Scheduled Activity — Triggers when a new scheduled activity is created.
- New Work Address — Triggers when a new work address is created.
- Opportunity Cancelled — Triggers when an opportunity is cancelled.
- Opportunity Lost — Triggers when an opportunity is lost.
- Opportunity Stage Changed — Triggers when an opportunity stage is updated.
- Opportunity Won — Triggers when an opportunity is won.
- Proposal Sent — Triggers when a proposal is sent.
Actions 4
- Create New Customer — This action always create a new customer in Commusoft. Before using this action please ensure the given customer is not there in Commusoft.
- Create New Job — This action always creates a Customer based on the provided information and create a new job under the given customer. Please make sure not use this action if the customer already exists in Commusoft.
- Create New Work Address — This action always create a new work address in Commusoft. Before using this action please ensure the given work address is not there in Commusoft.
- Create Opportunity — This action always creates a Customer based on the provided information and creates a new opportunity under the given customer. Please make sure not to use this action if the customer already exists in Commusoft.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Commusoft + SMS: common questions
Can Commusoft send an SMS when a job is complete?
Yes. Commusoft's Job Complete trigger can start Mobile Message's Send SMS action through Zapier. Map the customer and job details available in the event to create a clear completion message.
Can a Commusoft invoice trigger a customer text?
Yes. New Invoice can run Mobile Message's Send SMS action. You can choose the recipient and map the available invoice information into a message that tells the customer a new invoice has been created.
How do I connect Commusoft to Mobile Message?
Connect your Commusoft and Mobile Message accounts in Zapier, then select a Commusoft event and a Mobile Message action. Map customer, job or invoice fields and test the Zap. Both accounts are needed, and the setup requires no custom code.
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