Commerce Layer SMS Integration

Yes - Mobile Message does integrate with Commerce Layer!

An online order moves from creation to fulfilment while customers and warehouse staff wait for the next useful update. Commerce Layer provides API-based commerce records and events for orders, customers, parcels, returns and refunds. Mobile Message can turn selected moments into a plain text notification or a contact record.

Through Zapier, Commerce Layer events such as New Order, New Parcel Event and New Customer can start Mobile Message actions. A new order can send an order acknowledgement, a parcel event can text a delivery update, and a new customer can create a contact or join a messaging list. Mobile Message can also trigger Commerce Layer’s Create Customer or Create Order action when an inbound SMS supplies the required mapped information.

This connection suits teams that want a prompt at a meaningful commerce event without asking staff to watch the API dashboard. It does not synchronise Commerce Layer and Mobile Message records. Each Zap listens for one trigger and runs one action, so choose the specific order or parcel event and map only the information needed for the resulting message or record.
Categories:
Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Commerce Layer SMS Integration

What you can automate

Connect Commerce Layer and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Commerce Layer order event occurs Commerce Layer · New Order Event
Then Text the customer an order update Mobile Message · Send SMS
Use this Zap
When Instant A new parcel event is created Commerce Layer · New Parcel Event
Then Text the customer the parcel update Mobile Message · Send SMS
Use this Zap
When A Commerce Layer customer is created Commerce Layer · New Customer
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create the customer in Commerce Layer Commerce Layer · Create Customer
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Commerce Layer supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 24
  • New Customer Address Event — Triggers when a customer address is created.
  • New Customer Event — Triggers when a given customer event is fired.
  • New Customer Password Reset Event — Triggers when a customer password reset is requested.
  • New Customer Subscription Event — Triggers when a given customer_subscription event (one of create or destroy) is fired.
  • New Gift Card Event — Triggers when a given gift card event (one of purchase, activate, deactivate, redeem) is fired.
  • New Order Event — Triggers when a given order event (one of pending, place, approve, cancel, pay, start_fulfilling, fulfill is fired).
  • New Parcel Event — Triggers when a new parcel is created.
  • New Refund Event — Triggers when a given refund event is fired.
Show all 24 triggers
  • New Return Event — Triggers when a given return event is fired.
  • New Shipment Event — Triggers when a given shipment event (one of upcoming, cancel, on_hold, picking, packing, ready_to_ship, ship is fired).
  • New Stock Transfer Event — Triggers when a given stock transfer event (one of create, upocoming, picking, in_transit, complete, cancel is fired).
  • New Attachment — Triggers when a new Attachment is created.
  • New Customer — Triggers when a new Customer is created.
  • New Gift Card — Triggers when a new Gift Card is created.
  • New Order — Triggers when a new Order is created.
  • New Price — Triggers when a new Price is created.
  • New Price Import — Triggers when a new Price import is created.
  • New Price List — Triggers when a new Price List is created.
  • New Shipping Category — Triggers when a Shipping Category is created.
  • New SKU — Triggers when a new SKU is created.
  • New SKU Import — Triggers when a new SKU import is created.
  • New Stock Item — Triggers when a new Stock Item is created.
  • New Stock Item Import — Triggers when a new Stock Item import is created.
  • New Stock Location — Triggers when a new Stock Location is created.
Actions 20
  • Activate Gift Card — Activate gift card.
  • Balance Change Gift Card — Change balance of a gift card.
  • Create Attachment — Creates a new Attachment.
  • Create Customer — Creates a new Customer.
  • Create Gift Card — Creates a new Gift Card.
  • Create Order — Creates a new Order.
  • Create Price — Creates a new Price.
  • Create Price Import — Creates a new Price Import.
Show all 20 actions
  • Create Price List — Creates a new Price List.
  • Create Shipping Category — Creates a new Shipping Category.
  • Create SKU — Creates a new SKU.
  • Create SKU Import — Creates a new SKU Import.
  • Create Stock Item — Creates a new Stock Item.
  • Create Stock Item Import — Creates a new Stock Item Import.
  • Create Stock Location — Creates a new Stock Location .
  • Purchase Gift Card — Purchase gift card.
  • Trigger Order — Execute an action on an Order.
  • Update Customer Reference — Update customer data setting external identifier.
  • Update Shipment — Updates a Shipment.
  • Update SKU — Updates an SKU.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Commerce Layer + SMS: common questions

Can Commerce Layer send an SMS for a parcel event?

Yes. New Parcel Event can trigger Mobile Message’s Send SMS action. Use the parcel and customer fields available in the event to prepare a concise delivery update.

Can a new Commerce Layer customer become a contact?

Yes. New Customer can start Mobile Message’s Create Contact action. You can map the customer’s available name, mobile number and other supported contact details.

How do I connect Commerce Layer and Mobile Message?

You need Commerce Layer, Mobile Message and Zapier accounts. Pick the commerce event, choose a Mobile Message action, map the fields, test the Zap, and publish the workflow without writing code.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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