CityPay SMS Integration

Yes — Mobile Message integrates with CityPay. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the CityPay integration

Payment teams, finance operators and online sellers often need a customer message immediately after a transaction changes. CityPay records the payment event, while Mobile Message can deliver the plain text update. A Zapier workflow links those moments so staff do not have to watch the gateway and copy numbers into a separate messaging tool.

Use Transaction Successful. to send a receipt-style confirmation or service update. Transaction Failed can alert a customer to try again, and New Paylink Token can send a payment link when a token is created. Token Cancelled can also notify an internal recipient that a payment path is no longer available. CityPay actions provide another option for workflows started by Mobile Message, such as creating a Paylink Token after an inbound SMS, but use that only where the request and required payment data are clear. Each Zap has one trigger and one action. Map CityPay transaction fields in Zapier, write a concise message, and test before publishing. Both platforms need active accounts.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect CityPay and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A CityPay transaction succeeds CityPay · Transaction Successful.
Then Text the customer confirming payment Mobile Message · Send SMS
Use this Zap
When Instant A CityPay transaction fails CityPay · Transaction Failed
Then Text the customer to retry payment Mobile Message · Send SMS
Use this Zap
When Instant A new Paylink token is created CityPay · New Paylink Token
Then Text the customer their payment link Mobile Message · Send SMS
Use this Zap
When A customer texts your Mobile Message number Mobile Message · Inbound SMS Received
Then Create a CityPay payment token CityPay · Create Paylink Token
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CityPay supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • New Paylink Token — Triggers when a new Paylink token is created.
  • Token Cancelled — Triggers when a Paylink token is cancelled.
  • Transaction Failed — Triggers when a transaction failed.
  • Transaction Successful. — Triggers when a transaction is successful.
Actions 4
  • Cancel Paylink Token — Cancels a Paylink token
  • Close Paylink Token — Closes a Paylink token
  • Create Bill Payment Paylink Token — Creates a Bill Payment Paylink Token
  • Create Paylink Token — Creates a Paylink Token

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CityPay + SMS: common questions

Can CityPay send an SMS after a successful transaction?

Yes. Transaction Successful. can trigger Mobile Message Send SMS. The Zap can include available payment information in a confirmation message sent to the customer’s mobile number.

Can a failed CityPay payment trigger a text?

Yes. Pair Transaction Failed with Send SMS to tell the customer that payment did not complete and explain the next step. The message remains plain text and uses the fields passed from CityPay.

How do I set up CityPay SMS workflows through Zapier?

Create a Zap with a CityPay event or Mobile Message Inbound SMS Received as the trigger, then select the other service for the action. No code is required, but you need accounts for CityPay, Mobile Message and Zapier.

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