People ops teams building out org charts, tracking headcount and updating employee records often need a fast, reliable way to reach someone directly, rather than relying on an email that sits unread in a crowded inbox for a week.

ChartHop centralises org charts, analytics and planning so a people team can see headcount and structure clearly in one place, with actions to create a job, update a role, create a new role, and create or update a person's record as the organisation changes. Paired with Mobile Message through Zapier, an inbound text from a new starter can add them as a person in ChartHop, and a reply confirming a detail change can update an existing person's record, so the org chart stays current from a conversation that happened over SMS instead of a form nobody got around to filling in, freeing the people team from re-keying the same details twice.