ChartHop SMS Integration

Yes — Mobile Message integrates with ChartHop. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the ChartHop integration

People ops teams building out org charts, tracking headcount and updating employee records often need a fast, reliable way to reach someone directly, rather than relying on an email that sits unread in a crowded inbox for a week.

ChartHop centralises org charts, analytics and planning so a people team can see headcount and structure clearly in one place, with actions to create a job, update a role, create a new role, and create or update a person's record as the organisation changes. Paired with Mobile Message through Zapier, an inbound text from a new starter can add them as a person in ChartHop, and a reply confirming a detail change can update an existing person's record, so the org chart stays current from a conversation that happened over SMS instead of a form nobody got around to filling in, freeing the people team from re-keying the same details twice.

Categories:

Human Resources

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect ChartHop and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new starter sends a text reply Mobile Message · Inbound SMS Received

Then Add them as a person in ChartHop ChartHop · Create Person

Use this Zap

When An employee texts back a detail change Mobile Message · Inbound SMS Received

Then Update their record in ChartHop ChartHop · Update Person

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything ChartHop supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 6

Create Job — Creates a new job (open position/requisition) in an organization.
Create Person — Creates a new person in an organization.
Create Role — Creates a new role in an organization.
Update Job — Updates an existing job (open position/requisition) in an organization.
Update Person — Updates an existing person in an organization.
Update Role — Updates an existing role in an organization.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

ChartHop + SMS: common questions

Can a text reply add a new person to ChartHop automatically?

Yes. Mobile Message's Inbound SMS Received trigger fires whenever someone replies or texts in, and that can be paired with the Create Person action, so a new starter confirming their details by text can be added to ChartHop without anyone re-entering the information.

Can ChartHop update an existing employee record from a text message?

Yes. The same Inbound SMS Received trigger can be linked to the Update Person action instead, so a reply confirming a change updates that person's existing record in ChartHop rather than creating a duplicate one.

What is needed to connect ChartHop with Mobile Message for a people team?

A Zapier account along with logins for ChartHop and Mobile Message. There is no code involved. You choose the Mobile Message trigger and the ChartHop action, and Zapier runs the automation whenever the trigger fires.

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