When someone views or downloads a certificate, they're often ready for the next step. You can respond immediately with an SMS confirming their achievement or prompting them to use their credential. The right message at that moment builds momentum and keeps people excited about their new qualification.

Certifier sends webhooks when credentials are created, issued, viewed, downloaded, shared, or expire. Each event is a moment to reach out: when an attendee completes training and their certificate is issued, when they download it to their device, when it's shared with others, or when it's nearing expiration and renewal is due. Mobile Message turns these moments into direct outreach with personalised texts that acknowledge the milestone, motivate next steps, and keep people engaged with their credentials over time.

Your team builds automations via Zapier, connecting Certifier events to Mobile Message SMS actions. No integration code needed. Set up once, and every credential milestone triggers the right message automatically, so your credential holders stay connected and motivated.