Warehouse staff lose time chasing down orders that arrive as a text message and sit on a phone until someone remembers to key them into CartonCloud by hand later in the day, usually once a shift is nearly over. A customer replying to confirm stock, or a supplier texting through a delivery, is real order information that usually waits on manual entry before anyone in the warehouse can act on it or plan around it properly.

Linking Mobile Message to CartonCloud through Zapier closes that gap. An inbound text can create an outbound order for a sale, log an inbound order as a purchase, or start a consignment for trackable or non trackable items, all without anyone stopping to retype what was already said over SMS earlier that day. The order sits in CartonCloud the moment the reply comes in, ready for the warehouse team to action instead of transcribe by hand.