Builders and renovation companies running their business on Buildern spend a good part of the day fielding texts from people who are not clients yet, just someone who got a number from a mate and wants a quote for a bathroom or an extension. Keeping those replies out of a personal phone and into the system where quotes and projects actually live is the part that usually falls through the cracks between site visits and supplier calls.

Connected through Zapier, a text landing in Mobile Message can create a new client in Buildern the moment someone replies, or start a new project record when a client texts through details of the next job. No one needs to open Buildern and type the details in by hand, the Zap moves the enquiry from the phone straight into the client and project records automatically, ready for someone to pick up and quote once the site visit is booked.