BookingKoala SMS Integration

Yes - Mobile Message does integrate with BookingKoala!

Service businesses rely on BookingKoala to manage bookings, customer schedules, invoices, and payments all in one place. Your cleaners, tutors, spa therapists, and handypeople use it to stay on top of hundreds of appointments and keep money flowing. Every booking, cancellation, charge, and customer update is an event your SMS should acknowledge.

With Mobile Message connected to BookingKoala, you can confirm new bookings, remind customers before appointments, update them when something changes, and follow up after work is done. Your customers feel looked after because they get texts about their service, and your business keeps them on track without chasing via email or lost phone calls.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

BookingKoala SMS Integration

What you can automate

Connect BookingKoala and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer makes a new booking BookingKoala · New Booking
Then Send a confirmation text with the date, time, and service details Mobile Message · Send SMS
Use this Zap
When Instant A booked service is completed BookingKoala · Booking Completed
Then Text the customer to thank them and ask for feedback Mobile Message · Send SMS
Use this Zap
When Instant A customer cancels a booking BookingKoala · Booking Cancelled
Then Acknowledge the cancellation and offer to reschedule Mobile Message · Send SMS
Use this Zap
When Instant A booking is charged to the customer BookingKoala · Booking Charged
Then Send a payment confirmation with the amount and receipt Mobile Message · Send SMS
Use this Zap
When Instant A new customer signs up in BookingKoala BookingKoala · New Customer
Then Add them to Mobile Message so you can text them anytime Mobile Message · Create Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything BookingKoala supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 19
  • Booking Cancelled — Triggered when booking is cancelled.
  • Booking Card Hold — Triggered when booking's card put on hold.
  • Booking Charge Declined — Triggered when booking charge is declined.
  • Booking Charged — Triggered when booking is charged.
  • Booking Completed — Triggers when a booking is completed.
  • Booking Deleted — Triggered when booking is deleted.
  • Booking Updated — Triggers when a booking is updated.
  • Charge Invoice — Triggered when invoice is partially paid/ fully paid.
Show all 19 triggers
  • Customer Updated — Triggers when a customer is updated (does not trigger on Notes, Addresses, or Billing Info).
  • New Booking — Triggers when a booking is created.
  • New Customer — Triggers when a customer is created.
  • New Invoice — Triggered when invoice is created.
  • New Provider — Triggers when a provider is created.
  • New Quote — Triggered when quote is created.
  • New Rating — Triggers when a customer rates your service.
  • Provider Deleted — Triggers when a provider is deleted.
  • Provider Payout — Triggers when provider payments paid
  • Provider Updated — Triggers when a provider profile is updated.
  • Update Invoice — Triggered when invoice is updated.
Actions 1
  • Create Lead — Creates a Lead in the system.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

BookingKoala + SMS: common questions

Can I send a booking confirmation text when someone books in BookingKoala?

Yes. When a new booking is created, you can automatically send an SMS confirmation with the service date, time, location, and what to expect so the customer has everything in writing on their phone.

Can I text customers when their booking is completed?

Yes. When a booking is marked complete, you can send a thank-you text, ask for a review, or offer to schedule their next service, keeping the relationship going.

How do I link BookingKoala to Mobile Message for SMS?

Connect both accounts in Zapier, choose a BookingKoala trigger (like new booking), select Send SMS as your Mobile Message action, then map the customer's phone number and write your message. Zapier automates the rest.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits