BaseLinker SMS Integration

Yes — Mobile Message integrates with BaseLinker. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the BaseLinker integration

Chasing every customer to tell them their order has shipped, one by one across dozens of orders a day, eats hours a small fulfilment team does not have. Connecting BaseLinker to Mobile Message through Zapier removes that manual step. When a new order is confirmed, Mobile Message can text the customer a confirmation straight away, and once the order status changes to shipped, the same setup can text them a tracking update without a staff member opening the order first.

A new invoice created against an order can also trigger a text, so a customer waiting on payment details gets a notice the moment BaseLinker generates it rather than whenever someone remembers to send it. That covers the three moments in an order's life a customer actually wants to hear about, placed, shipped and invoiced, without a person copying phone numbers between systems.

The connection also runs the other way for order status. A delivery status update from Mobile Message, confirming a text reached the customer, can update the order status in BaseLinker, so staff checking the order later can see the customer was successfully notified without digging through a separate messaging tool.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect BaseLinker and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new order is confirmed in BaseLinker BaseLinker · New Order
Then Text the customer an order confirmation Mobile Message · Send SMS
Use this Zap
When Instant An order status changes to shipped BaseLinker · Order Status Changed
Then Text the customer their tracking update Mobile Message · Send SMS
Use this Zap
When Instant A new invoice is created for an order BaseLinker · New Invoice
Then Text the customer a payment notice Mobile Message · Send SMS
Use this Zap
When An SMS delivery is confirmed Mobile Message · Delivery Status Updated
Then Update the order status to show the customer was notified BaseLinker · Update Order Status
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything BaseLinker supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • New Invoice — Triggers when a new invoice is created.
  • New Order — Triggers when a new order is confirmed.
  • Order Status Changed — Triggers when the status is changed on a order.
Actions 8
  • Add a Tracking Number — Add a tracking number to the order
  • Add Invoice — Add an invoice to the order
  • Add Order — Creates a new order.
  • Add Payment — Add a payment to the order
  • Get Order Fields — Get extra fields for the selected order.
  • Get Order Package — Get shipment for the selected order (return only first).
  • Update Order — Update a specific order
  • Update Order Status — Update status of a specific order

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

BaseLinker + SMS: common questions

Can I text a customer automatically when their BaseLinker order ships?

Yes. When the order status changes to a shipped state, Mobile Message can text the customer a tracking update, so they know without calling to ask.

Can BaseLinker trigger a text when a new invoice is raised?

Yes, a new invoice created against an order can trigger Mobile Message to text the customer a payment notice, saving a staff member from sending it by hand.

What is involved in linking BaseLinker with Mobile Message?

You need a BaseLinker account, a Mobile Message account and a Zapier account to join them. Choose an order trigger, match it to a Mobile Message action such as Send SMS, and the Zap runs on its own with no coding required.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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