A customer finishes a course or hits a milestone, and when they text back, that reply is the cue for their credential to go out rather than sitting in a queue until someone remembers to log in and issue it by hand one certificate at a time.

BadgeCert gives a business a way to digitally recognise and verify credentials, skills and experience, turning what used to be a certificate or a line on a resume into something that can be checked and trusted on its own, rather than taken at someone's word. The badges themselves get set up in BadgeCert first, ready to be issued the moment a text back arrives from the right person.

Connected to Mobile Message through Zapier, a reply to a text can trigger the Issue BadgeCert action directly, so a customer who texts back after finishing a course or hitting a milestone has their credential issued straight away rather than waiting on someone to log in and do it manually. For a business managing certifications for a large number of people at once, that removes the one manual step left over in an otherwise digital process from start to finish.