A client texts in asking for a home insurance quote, and nothing moves until someone opens a quoting system and types up their details from scratch. That gap between the enquiry and the quote is where good leads go cold and clients start looking elsewhere for a faster answer, especially when a competitor gets back to them the same afternoon.

Connecting Mobile Message to Ask Fetch through Zapier closes that gap. When Mobile Message receives a text from a client, the Zap starts a home quote in Ask Fetch straight away, running the carrier quotes in the background so nobody has to stop what they are doing to key in details a client has already sent through by text. Staff then only need to check the quote status once the carriers respond, rather than starting the whole process from a blank form after the enquiry has already gone cold and the client has stopped waiting for a reply.