Appointo SMS Integration

Yes — Mobile Message integrates with Appointo. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Appointo integration

A booking coordinator may be handling other work when a new Appointo booking appears. Without an automated alert, the customer can wait for confirmation or the team can miss a change to the diary. Appointo’s New Booking trigger lets a Zap send a Mobile Message SMS as soon as the booking is created, while Rescheduled Booking and Canceled Booking can keep the customer informed when plans change.

Mobile Message can send an SMS, send an SMS to a list, create a contact or add a contact to a list after an Appointo event. A new booking can create the customer as a Mobile Message contact, while a cancellation can send a concise notice to the customer or the staff list. The message can include the appointment details available from Appointo. Appointo has no listed actions, so the useful direction is from booking activity into Mobile Message.

The connection runs through Zapier and is configured as a defined event and action. It does not synchronise booking records with Mobile Message or make Appointo a two-way messaging system. Choose the booking events that matter to your operation and test the message before enabling the Zap.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Appointo and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Appointo booking is created Appointo · New Booking
Then Text the customer a booking confirmation Mobile Message · Send SMS
Use this Zap
When Instant An Appointo booking is rescheduled Appointo · Rescheduled Booking
Then Text the customer the new appointment time Mobile Message · Send SMS
Use this Zap
When Instant An Appointo booking is cancelled Appointo · Canceled Booking
Then Alert the bookings team by SMS Mobile Message · Send SMS to List
Use this Zap
When Instant A customer makes a new booking Appointo · New Booking
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Appointo supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 3
  • Canceled Booking — Triggers when a booking is canceled.
  • New Booking — Triggers when a new booking is created.
  • Rescheduled Booking — Triggers when a booking is rescheduled.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Appointo + SMS: common questions

Can Appointo text a customer after a booking is made?

Yes. New Booking can trigger Mobile Message’s Send SMS action. Use the booking details available from Appointo to send a confirmation with the appointment time and other relevant information.

Can a rescheduled Appointo booking send an SMS?

Yes. Rescheduled Booking can run Send SMS, allowing the customer to receive the updated appointment details. Canceled Booking can also trigger an SMS for a cancellation notice or internal alert.

How do I connect Appointo bookings to Mobile Message?

Set up the Appointo booking trigger and Mobile Message action in Zapier, then test the mapped booking fields. No code is needed. You will need Appointo, Mobile Message and Zapier accounts.

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