Appointedd SMS Integration
Yes - Mobile Message does integrate with Appointedd!
New Booking with Customer Details is the strongest starting point for a confirmation message because it supplies booking information and customer details. A cancellation event can send a notice to the relevant customer or alert a team list, while New Customer can create a Mobile Message contact for future communication. You can personalise each message with the fields Appointedd provides and choose the Mobile Message action that fits the audience.
Appointedd has no actions in the supplied Zapier surface, so this connection is focused on events flowing into Mobile Message. It does not update bookings from an SMS or create a two-way booking sync. Your Zapier filters and consent rules should determine which customers receive messages.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Appointedd and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Appointedd supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 7
- Cancelled Booking (With Customer Details) — Triggers when a customer cancels an existing single or group booking in one of your Appointedd organisations. This contains the details of the customer that cancelled and will not trigger if the cancelled booking was empty. If you only require the details of the cancelled booking or want to capture the cancellation of empty bookings use the "Cancelled Booking (Without Customer Details)" trigger.
- Cancelled Booking (Without Customer Details) — Triggers when an existing single or entire group booking is cancelled in one of your Appointedd organisations. This does not trigger when a single customer cancels from an existing group booking and does not contain the details of the customer that cancelled on the booking. Use the "Cancelled Participant (With Customer Details)" trigger instead if you require this.
- Deleted Customer — Triggers when an existing customer is deleted in one of your Appointedd organisations.
- New Booking (With Customer Details) — Triggers when a new customer books in to a new booking or an existing group booking in one of your Appointedd organisations. This contains the customer's details and will not trigger if an empty booking is created internally. If you only require the details of the new booking or want to capture new bookings that are empty use the "New Booking (Without Customer Details)" trigger.
- New Booking (Without Customer Details) — Triggers when a new booking is created in one of your Appointedd organisations. This only contains the details of the booking but not the customer that created the booking which means it will trigger for empty bookings created internally. Use the "New Booking (With Customer Details)" trigger if you require the customer's details as well.
- New Customer — Triggers when a new customer is created in one of your Appointedd organisations.
- Updated Customer — Triggers when an existing customer is updated in your Appointedd organisation.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Appointedd + SMS: common questions
Can I send an SMS when a booking is made in Appointedd?
Yes. Use New Booking (With Customer Details) as the Appointedd trigger and Send SMS as the Mobile Message action. The Zap can include the booking information and customer details supplied by Appointedd.
Can a cancelled Appointedd booking send a text?
Yes. Cancelled Booking (With Customer Details) can trigger Mobile Message’s Send SMS action. This lets you acknowledge the cancellation or provide the next relevant instruction in a plain-text message.
How do I connect Appointedd bookings to Mobile Message?
You need Appointedd, Mobile Message and Zapier accounts. Choose an Appointedd booking event, add a Mobile Message action, map the customer fields and test the Zap. No code or native integration is required.
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