Adventure Office SMS Integration

Yes — Mobile Message integrates with Adventure Office. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Adventure Office integration

Adventure operators can keep customers informed as bookings move from enquiry to confirmed reservation. Adventure Office’s Inquiry Created trigger can start a Mobile Message SMS for a prompt response, while Reservation Created or Updated can send practical booking information to the customer. A signed waiver can also notify staff or the participant that an important step is complete.

The connection runs through Zapier. Each workflow starts with one Adventure Office event and finishes with a Mobile Message action, such as Send SMS, Create Contact or Add Contact to List. A new customer can be added to your Mobile Message records, and a reservation can place that person on a suitable trip or customer list. This reduces manual copying when the desk is busy.

Adventure Office does not provide actions in the supplied Zapier surface, so these workflows run from Adventure Office into Mobile Message. They do not update both systems automatically. You can still build focused messages for enquiries, reservations and signed waivers, with the relevant customer fields mapped into each SMS.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Adventure Office and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new adventure enquiry arrives Adventure Office · Inquiry Created
Then Text the enquirer a prompt reply Mobile Message · Send SMS
Use this Zap
When Instant A reservation is created or updated Adventure Office · Reservation Created or Updated
Then Text the customer booking details Mobile Message · Send SMS
Use this Zap
When Instant A customer signs a waiver Adventure Office · Waiver Signed
Then Add them to the ready customer list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Adventure Office supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 7
  • Calendar Event Exported — Triggers when Export to Zapier is clicked after selecting a Trip in Operations Period View.
  • Customer Created or Updated — Triggers when a customer is created or updated.
  • Customer List Exported — Triggers when Export to Zapier is clicked after selecting a Customer List in Targeted Marketing.
  • Inquiry Created — Triggers when an inquiry is created.
  • Reservation Created or Updated — Triggers when a reservation is created or updated.
  • Waiver Signed — Triggers when a waiver is signed.
  • Customer List Transfer — Triggers when used in a Zapier Transfer.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Adventure Office + SMS: common questions

Can Adventure Office text a customer after a reservation?

Yes. Use Reservation Created or Updated as the Adventure Office trigger and Send SMS as the Mobile Message action. Reservation fields can be inserted into a plain-text confirmation.

Can a new Adventure Office enquiry start an SMS?

Yes. Inquiry Created can trigger Mobile Message’s Send SMS action. This is useful for acknowledging an enquiry and giving the customer a clear next step.

How do I connect Adventure Office to Mobile Message?

Build the Zap in Zapier, connect both Adventure Office and Mobile Message, select an Adventure Office trigger and map it to a Mobile Message action. No code is required, but both accounts are needed.

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