Acastia SMS Integration

Yes — Mobile Message integrates with Acastia. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Acastia integration

Teams that run AI agents across sales and support channels lean on Acastia to keep one lead record no matter which channel a conversation starts on.

Mobile Message connects to Acastia through Zapier, so when a customer replies to an SMS, that reply can create a new lead in Acastia or update the matching record if the email address is already on file. The agent picks up the conversation with the full history in front of it instead of starting from a blank profile, and nobody has to copy details across from a texting app into the platform by hand. A lead who first showed up through a web form and later replied to a text ends up as one record rather than two, which matters once several channels are feeding the same pipeline and someone has to work out which conversation belongs to which person before the next call goes out.

Categories:

Sales & CRM

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Acastia and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to a text Mobile Message · Inbound SMS Received

Then Create or update the lead in Acastia Acastia · Create or Update Lead

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Acastia supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Create or Update Lead — Creates a new lead in Acastia, or updates an existing lead if the email already exists.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Acastia + SMS: common questions

Can a customer's SMS reply create a lead in Acastia?

Yes. With Mobile Message and Acastia connected through Zapier, an inbound SMS reply can create a new lead in Acastia, so the conversation is on record for the agent handling that channel without any manual entry.

Will Acastia update an existing lead instead of duplicating it?

Acastia checks the email address on the incoming record and updates the matching lead if one already exists, rather than creating a duplicate, so a person who has been in touch before stays as a single lead record.

How do I set up Mobile Message with Acastia?

Both accounts need to exist first, then the connection is built inside Zapier by picking Inbound SMS Received as the trigger and Create or Update Lead as the action. No coding is needed, just mapping the fields between the two apps.

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