SMS for Logistics and Warehousing Businesses
Confirm bookings, send live delivery tracking links and keep drivers and crews in sync with SMS that gets read the moment it lands.
Why logistics and warehousing businesses text their customers and crews
A driver without the right address, a customer who misses a delivery window, or a crew that doesn't see the roster in time all cost real money. Australian removalists, freight and courier companies, bus and coach operators and delivery services use Mobile Message to confirm bookings, send live tracking links the day of delivery, coordinate delivery windows with customers directly, and keep rostered drivers and depots in sync.
Mobile Message sends from your business name or a dedicated number from 1.6¢ per message, with no monthly fees. Trigger tracking and booking messages automatically through our REST API, and handle every reply, a delivery day change, a roster confirmation, in one shared inbox your team can see.
Booking confirmations and quote follow-ups
Send pickup and drop-off details the moment a job is booked, and follow up quotes while the move or job is still front of mind, the way removalists do.
Delivery tracking notifications
Text a tracking link when an order dispatches and again on the day of delivery, so customers aren't guessing where their order is.
Delivery date coordination
Ask customers to confirm or choose a delivery day by text, and get the reply back before the truck leaves the depot.
Driver and crew rostering
Send roster confirmations, depot notices and job assignments straight to drivers' phones instead of chasing them by phone.
Delivery feedback and pickup reminders
Follow up a completed delivery with a quick feedback link, or remind a customer their order is ready for collection.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a logistics or warehousing business needs to text customers and crews at scale
Delivery tracking, booking confirmations and API-triggered messages from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
SMS examples for logistics and warehousing businesses
Realistic examples modelled on how Australian logistics and warehousing businesses actually use SMS.
Hi Tegan, confirming your move with Coastal Removals on Saturday 25 July, arrival 7am. Pickup 12 Bell St Newtown, drop-off 4 Bank St Marrickville. 2 men, 6 tonne truck. Reply if anything needs to change.
Hi Marcus, great news, your order is coming today. Track your delivery here: mm.st/bfr8. Do not reply. Bramwell Freight. Opt out: reply STOP
Hi Wei, thanks for your order 4821. Can we deliver next Wednesday 6 August? Reply YES to confirm or let us know a day that suits.
Hi team, you're rostered out of the Salisbury depot Monday 21 July. Your run is now on the app, please confirm all jobs by 6pm today. Western Coachlines Ops
How logistics and warehousing businesses use Mobile Message
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Import your contact list or connect the API
Upload customer and driver contacts by CSV, or trigger messages straight from your booking or freight system with our REST API. -
Send from your business name or a dedicated number
Tracking notifications and booking confirmations go out from a sender your customers recognise. -
Schedule around your operation
Set booking, delivery and roster reminders to send automatically at the right point in the job. -
Handle replies in one inbox
Delivery day changes, roster confirmations and customer questions all land in a shared inbox your whole team can access.
Popular Logistics & Warehousing Business Types
Start texting your customers and crews today
Join Australian removalists, freight companies and transport operators using Mobile Message to confirm bookings, track deliveries and keep crews in sync. No monthly fees, just pay per message from 1.6¢.