SMS for Trucking Companies
Dispatch drivers, flag incidents to your ops team and keep customers updated on freight ETAs, all by text.
How trucking companies use SMS
A driver in a cab doesn't check email and a dispatch change that lands in an inbox at 6am might not be seen until smoko. Trucking companies use SMS to reach drivers where they actually are, a daily job or roster text, an urgent alert when there's been an incident on the road, and a depot notice when a gate or access point changes. The freight itself needs the same speed, a customer waiting on a delivery gets a text with the ETA instead of ringing to ask.
Mobile Message sends from 1.6¢ per message with no monthly fees or contracts, so daily driver texts and customer ETA updates don't add up to a real cost. Send under your business name, connect our REST API to your dispatch or TMS system so ETA texts fire automatically as a load moves, and read every driver confirmation or customer reply in one shared inbox your ops team can manage together.
Driver dispatch and rostering
Text each driver their run and departure time for the day, and ask for a quick reply to confirm they've seen it before they're on the road.
Incident and breakdown alerts
When something happens on the road, get the truck number, driver and location to your ops team in a single urgent text instead of waiting on a phone call to come through.
Customer delivery ETAs
Text the customer waiting on freight a delivery window and a tracking link, so your office isn't fielding calls asking where a load has got to.
Depot and yard alerts
Let drivers know about a gate closure, a changed access point or a yard hazard before they arrive, so nobody's turned away or caught out.
Freight quote follow-up
Follow up a customer who asked for a quote on a regular run with a short text, and let them lock in the booking with a reply instead of a callback.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Built for fleets that don't run from a desk
Reach drivers on the road and keep customers updated on freight, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
See it in action
Example messages Australian trucking companies send with Mobile Message
Hi Steve, you're rostered for the Melbourne to Adelaide run departing 6am tomorrow. Load details are in the app, please reply to confirm you've seen this.
Incident alert. Truck 214, driver Mark Colley. Location: Hume Hwy, Campbellfield VIC. Minor collision, no injuries reported. Call ops urgently.
Hi Amanda, your freight from Direct Haul Transport is on the truck and due to arrive today between 2pm and 5pm. Track it here: mmsg.au/trk4
Hi Josh, it's Claire from Direct Haul Transport following up on the freight quote for your Brisbane run. Keen to lock in your regular loads, just reply here with any questions.
How it works
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Import drivers and customers
Upload a CSV of driver and customer mobiles, or connect our REST API to your dispatch or TMS system so contacts and jobs stay in sync. -
Send daily dispatch and ETA texts
Trigger a roster text to drivers each morning, or an ETA and tracking link to customers automatically as a load moves through your system. -
Manage replies in a shared inbox
Driver confirmations and customer questions land in one shared inbox your ops team can work through together, instead of getting lost across phones. -
Send urgent alerts instantly
Get an incident or depot alert out to the drivers and staff who need it the moment something happens, with delivery reports confirming it landed.
Start texting your fleet and customers today
Set up a Mobile Message account in minutes, send under your business name and pay only for what you send, from 1.6¢ per message. No monthly fees, no contracts.