SMS for Home Services and Maintenance Businesses
Send job alerts the moment a lead comes in, confirm bookings, run seasonal offers and keep customers posted when plans change.
Why home services and maintenance businesses use Mobile Message
A blocked gutter, a pest problem or a renovation quote all come with the same pressure, whoever replies first usually wins the job, and a customer who forgets a booking costs a wasted trip. Cleaners, renovation and granny flat builders, landscapers, pest controllers, gutter cleaners and computer repairers all lean on Mobile Message for the same reasons the evidence shows again and again. They run seasonal offers and limited-time deals to fill the books, get new leads and job alerts to the right person in seconds, confirm bookings and appointment slots with a two-way reply, and keep past customers warm with reminders about the services they offer.
Mobile Message sends from your business name, or a dedicated number, from 1.6¢ per message with no monthly fees or lock-in contracts. Every reply, whether it's a booking confirmation or a question about a quote, lands in one shared inbox your team can work from, opt-out handling is built in for every campaign, and the REST API can push job or booking alerts straight from the system you already use.
Seasonal offers and promotions
Run limited-time deals, like a winter gutter clean or a bin hire discount, to your whole customer list, with an easy opt-out built in.
Instant job and lead alerts
Notify the right tradie or crew member the moment a new job or enquiry comes in, so it's picked up before someone else's business does.
Booking confirmations and scheduling
Offer an available time slot, confirm the appointment and let customers reply yes or no, all in one back and forth conversation.
Customer reminders and re-engagement
Remind past customers of the full range of services you offer, so you're the first call next time something needs fixing.
Urgent service updates
Let your whole customer base know fast when a job site changes, a job needs rescheduling or your workshop hours change unexpectedly.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase.
100% Direct Delivery
Messages delivered directly to Australian carriers for maximum speed and reliability.
FREE Dedicated Number
Get a free virtual number to send and receive SMS messages, perfect for 2-way chat.
Everything a home services business needs to run SMS
Bulk campaigns, two-way replies and job alerts, from 1.6¢ per message.
Import Your Contacts in Bulk
Easily organise your contacts by uploading spreadsheets and managing them with lists.
Personalise Your Messages
Send personalised messages with each customer's name and other relevant details.
Two-way SMS Messaging
Easily engage with your customers and clients through free two-way messaging.
Automatic Opt-Outs
Include an automated opt-out option to let customers easily unsubscribe from messages.
SMS Message Templates
Create, save, and reuse text messaging templates to reduce time and streamline your communication.
Custom Sender ID
Send your SMS from your business name or a dedicated number to boost your brand identity with customers.
Schedule Messages
Scheduling your SMS messages lets you reach your audience at the perfect time without needing to be online.
Unlimited Users
Give trusted users access to your account, without having to share your login details. Everyone in your team can login.
Add Emojis to Your Messages
Bring your messages to life with emojis. Add personality, emotion and impact to your texts to make them stand out.
Send Messages in Any Language
Send messages in any language your customers speak. With full Unicode support, you can communicate in Chinese, Arabic, Japanese and more.
Example messages
Modelled on how Australian cleaners, tradies and maintenance businesses actually text their customers and crew.
Blocked gutters before the winter storms hit? Book a clean this week and get $30 off. Book online at claremontgutters.com.au or call 0412 345 678. Opt out: reply STOP
New job available: 3-bed home clean in Chermside, Thu 9am-12pm. Reply YES to accept or check the app for full details.
Hi Marcus, we've got a carpet clean slot today between 2-4pm at your Ryde address, does that work? Reply YES to confirm.
Hi Aaron, a burst pipe has closed our workshop today so we're offering onsite repairs only. Call 0398 221 456 or book at bayside-repairs.com.au
How it works
-
Add your contacts
Import your customer or job list from a spreadsheet, or connect your booking software, ready to message in minutes. -
Send from your business name
Text from a registered sender name or a dedicated number, so every message is recognisably yours. -
Handle replies in one inbox
Booking confirmations, quote questions and job replies all land in a shared inbox your team can work from together. -
Track results and automate
See delivery reports for every message, and connect the API to trigger job or booking alerts automatically.
Popular Home Services & Maintenance Business Types
Ready to text your customers and crew?
Join Australian cleaners, tradies and maintenance businesses already using Mobile Message for offers, bookings and job alerts.