A cancellation or refund can leave a buyer unsure about what happens next, while a digital product seller may not notice the event until much later. With Zaxaa and Mobile Message connected through Zapier, these sales events can start a timely SMS. You can also send a message when a new sale is created, giving customers useful information at the moment their purchase is recorded.

This is useful for course creators, coaches and small teams selling digital products. A new sale can trigger a welcome text or access reminder. A new cancellation or new refund can prompt a clear follow-up, such as guidance about support or the next step in the process. Zaxaa supplies the event and Mobile Message sends the plain-text message, so there is no need to watch the sales dashboard continually. The Zap runs one way for each event you choose and does not create a native two-way connection.