WhatsApp Notifications SMS Integration

Yes — Mobile Message integrates with WhatsApp Notifications. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the WhatsApp Notifications integration

A customer replies to your SMS at nine at night asking whether their order has shipped, and nobody sees it until the next morning. Connecting Mobile Message to WhatsApp Notifications through Zapier changes that, because an inbound SMS reply can trigger a message straight to your phone the moment it lands. The same applies when a text fails to reach someone, so a delivery problem doesn't sit unnoticed in a report nobody opens until later that week.

With this connection, an inbound SMS reply or a delivery status update from Mobile Message can send a message to whichever WhatsApp number your team actually checks. A courier business can have a failed delivery text bounce straight to the dispatcher on WhatsApp. A clinic can have an after hours reply from a patient land with the on call staff member instead of waiting in a shared inbox. The right person finds out first, without anyone needing to watch two separate apps at once.

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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect WhatsApp Notifications and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your SMS Mobile Message · Inbound SMS Received

Then Send your team a WhatsApp message WhatsApp Notifications · Send Message

Use this Zap

When A text message fails to deliver Mobile Message · Delivery Status Updated

Then Send a WhatsApp alert to notify staff WhatsApp Notifications · Send Message

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything WhatsApp Notifications supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Send Message — Sends a message to a WhatsApp user.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

WhatsApp Notifications + SMS: common questions

Can I get a WhatsApp alert when a customer replies to my SMS?

Yes. An inbound SMS reply in Mobile Message can trigger WhatsApp Notifications to send a message straight to your phone or your team's number, so a reply doesn't sit unread in a shared inbox overnight.

Will WhatsApp Notifications tell me if a text message doesn't go through?

It can. When Mobile Message marks a message's delivery status as updated, that event can send a WhatsApp message flagging the failure, so a dispatcher or manager finds out without checking a delivery report.

How do I set up WhatsApp Notifications with Mobile Message?

You link the two through Zapier using the accounts you already have with each service, no coding involved. Once connected, an inbound reply or a delivery update from Mobile Message can send a WhatsApp message automatically.

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