A visitor, contractor or new starter turning up already holding a badge that's been sorted before they arrive is the outcome most businesses using Virtual Badge are after. Getting there usually means someone has to create or approve that badge first, and a text reply is often the simplest way to get that confirmation from a manager or site owner who isn't sitting at a desk waiting on an email. Connecting Virtual Badge to Mobile Message through Zapier lets a text do that job instead, without adding another app someone has to check throughout the day.

Once it's set up, a badge can be created the moment a customer texts in a request, or approved while it's sitting pending as soon as the right person replies to a message. Nobody has to log into Virtual Badge just to click approve, and the badge is ready to print or issue as soon as the reply lands. For a site that processes badges all day, that reply happening from a phone rather than a desk is what keeps people moving through the door.