Personal trainers running their client programs through TotalCoaching are usually juggling new sign-ups, template assignments and expiry dates for a rotating list of clients scattered across different groups. Mobile Message connects to TotalCoaching through Zapier, so the SMS side of that admin can run from a text a client sends in, rather than a spreadsheet you update by hand between sessions.

When a prospective client replies to one of your marketing texts asking to join, that reply can create their client record in TotalCoaching automatically, ready for you to build their program without opening the app first. The same inbound message can also assign them a starting template, so a trainer isn't manually adding names and templates every single time someone texts back interested in a group or a plan.

Edit Expiry Date is available too for extending a client's access once you've spoken with them about renewing, giving trainers a place to keep client accounts, templates and SMS replies working from the same handful of automations. It suits coaches who market by text as much as by phone, and would rather a reply turned straight into an account than sat as a note to action later in the day.