A visitor starts a chatbot conversation after clicking a paid advert, but the marketing team may not see that new opportunity straight away. Tars can capture the conversation while the prospect moves on, and a timely SMS can help your team respond before interest fades. Through Zapier, Tars can pass a new conversation to Mobile Message for a direct text alert.

New Conversation is the useful starting event. Build a Zap that sends an SMS to a sales representative when a user begins a conversation with a Tars chatbot. The message can include the visitor’s supplied name, phone number, campaign context and any available conversation details. This gives the team a prompt to review the conversation and follow up using their normal process. You can also send a confirmation text to the visitor where the captured details and consent support that use. Mobile Message handles the SMS delivery, while Tars continues to hold the conversational landing page activity.

Use Zapier filters to separate high-value leads from general questions, or route alerts by campaign. Keep the message concise and ensure the number used for SMS has been collected appropriately.