Symplify Communication SMS Integration

Yes — Mobile Message integrates with Symplify Communication. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Symplify Communication integration

A customer texts in, and by the time anyone checks Symplify, that person is already sitting there as a contact with a follow-up sequence underway. Mobile Message and Symplify connect through Zapier, so an inbound text can create a new contact, kick off an automated sequence for them, or update an existing record, all without anyone copying details across by hand. Each of those actions already exists inside Symplify, so nothing new needs to be built, only linked to the text messages already coming in.

This matters most for marketers running one to one campaigns across email and SMS from inside Symplify, since every reply becomes usable data straight away. A customer who texts back to opt out gets unsubscribed in Symplify immediately, and if a message fails to deliver, the contact record can be updated to reflect that, keeping contact records and segments accurate without someone manually checking delivery reports or re-entering anything by hand.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Symplify Communication and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts your business for the first time Mobile Message · Inbound SMS Received
Then Create them as a new contact in Symplify Symplify Communication · Create Contact
Use this Zap
When A customer sends you a text message Mobile Message · Inbound SMS Received
Then Start an automated sequence for them in Symplify Symplify Communication · Start Journey
Use this Zap
When A customer texts back to opt out Mobile Message · Inbound SMS Received
Then Unsubscribe them from the list in Symplify Symplify Communication · Unsubscribe Contact
Use this Zap
When A text message fails to deliver Mobile Message · Delivery Status Updated
Then Update the contact record in Symplify Symplify Communication · Update Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Symplify Communication supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 8
  • Add Purchase History Line — Adds a purchase history line to a contact.
  • Anonymize Contact — Anonymizes a contact by email address or originalId.
  • Create Contact — Creates a contact in a specific list.
  • Send Transactional Message — Sends a transactional email or SMS to a contact.
  • Start Journey — Starts a journey for a contact.
  • Unsubscribe Contact — Unsubscribes a contact in a specific list.
  • Update Contact — Updates a contact in a specific list.
  • Upsert a Datadoc Row — Upsert a datadoc row in an account.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Symplify Communication + SMS: common questions

Can a text message create a new contact in Symplify?

Yes. Pair Mobile Message's inbound text trigger with Symplify's Create Contact action through Zapier, so anyone who texts your business is added as a contact in the right list automatically, ready for whatever campaign or segment you run next.

Can a text reply start an automated sequence in Symplify?

You can connect Mobile Message's inbound text trigger to Symplify's Start Journey action, so a customer reply automatically enrols them in that sequence, moving them into your email and SMS communications without anyone adding them by hand.

How do I connect Mobile Message to Symplify for these automations?

You need an active Mobile Message account and a Symplify account, joined through Zapier with no coding involved. Pick an inbound text trigger, choose a Symplify action such as Create Contact or Start Journey, and turn the Zap on.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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