Smartsheet SMS Integration

Yes - Mobile Message does integrate with Smartsheet!

Teams that run work from Smartsheet often have important customer details sitting in rows while staff wait for a status change to be noticed. New or Updated Report Row, New Row, and Updated Row can provide a clear event for an SMS workflow. Through Zapier, Mobile Message can turn that event into a timely customer notification or internal alert.

For example, a newly added row can send a booking acknowledgement, while an updated report row can notify a customer that a request has moved to its next stage. Mobile Message’s Send SMS action handles the message, and Create Contact can place a phone number into your messaging account. You can also use Add Contact to List to separate customers by project, service, or status.

This suits teams using Smartsheet for service delivery, operations, jobs, or follow-up queues. The Zap does not create a live two-way connection between the platforms. It responds to the selected Smartsheet event, passes the mapped row values to Mobile Message, and gives the recipient a message that reflects the information your team already maintains.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Smartsheet SMS Integration

What you can automate

Connect Smartsheet and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A new Smartsheet row is added Smartsheet · New Row
Then Text the listed customer Mobile Message · Send SMS
Use this Zap
When Instant A Smartsheet row status changes Smartsheet · Updated Row
Then Text the customer about progress Mobile Message · Send SMS
Use this Zap
When A report row is created or updated Smartsheet · New or Updated Report Row
Then Create the listed person as a contact Mobile Message · Create Contact
Use this Zap
When A new project row appears Smartsheet · New Row
Then Add the customer to a project list Mobile Message · Add Contact to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Smartsheet supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Updated Row — Triggers when cells in a row are updated or created (based on your settings).
  • Get Reports — [PRIVATE] Generates report list for dropdown.
  • New Attachment — Triggers when a new attachment is added to a row.
  • New Comment — Triggers when a new comment is added.
  • New or Updated Report Row — Triggers when rows in a report are created or updated.
  • New Row — Triggers when a new row is added.
Actions 18
  • Add Attachment to Row — Adds a file attachment to a row.
  • Add Discussion to Row — Adds discussion to row.
  • Add Row to Sheet — Add a row to a sheet.
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Copy Folder — Copies folder to another destination.
  • Copy Row — Copies row to another sheet.
  • Copy Workspace — Creates a copy of the specified Workspace.
  • Create Sheet From Existing Sheet — Create a new sheet from an existing sheet.
Show all 18 actions
  • Create Sheet From Template — Create a new sheet from a template.
  • Create Workspace — Creates a Workspace.
  • Export Column — Exports the row data for a specific sheet column. Supports parent row filtering.
  • Find sheet Row (Legacy) — Find a row in a specified sheet using a query.
  • Move Row — Moves row to another sheet.
  • Send Row — Send a row via email.
  • Send Sheet — Send a sheet via email (as PDF or Excel).
  • Share Sheet — Share a sheet.
  • Share Workspace — Share a workspace.
  • Update Row — Update an existing row with new values. Requires a row ID.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Smartsheet + SMS: common questions

Can Smartsheet send an SMS when a row changes?

Yes. Use Updated Row or New or Updated Report Row as the Smartsheet trigger, then select Mobile Message’s Send SMS action. Map the row’s phone number and status fields into a message that explains the relevant update.

Can a new Smartsheet row create a Mobile Message contact?

Yes. New Row can trigger Mobile Message’s Create Contact action. You can also pair the trigger with Add Contact to List when the row contains a person who belongs in a particular customer or project list.

How do I connect a Smartsheet workflow to Mobile Message?

Build the workflow in Zapier with Smartsheet as the trigger and Mobile Message as the action. You need accounts with both platforms and Zapier, but no programming is required to map row fields into the SMS or contact step.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!