SkipCalls SMS Integration
Yes — Mobile Message integrates with SkipCalls. Send and receive SMS from the tools you already use.
✓ 50 FREE SMS credits included when you sign up
About the SkipCalls integration
Through Zapier, Appointment Booked can trigger Mobile Message's Send SMS to confirm the booking to a customer or notify staff. Call Failed and SMS Delivery Failed can alert an operations contact, while New SMS Received can start SkipCalls' Send SMS Reply action from an incoming Mobile Message text. These are individual Zaps, not a native two-way conversation sync.
Map the conversation or appointment fields carefully, especially when using Send SMS Reply because SkipCalls requires the existing conversation context. Mobile Message sends its own plain SMS, and SkipCalls continues handling its AI calls and SMS conversations. Use only the event and action needed for each customer communication.
A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.
What you can automate
Connect SkipCalls and Mobile Message through Zapier and these run on their own, with no code and no developer.
1.6¢ per SMS on Your First Purchase
Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.
100% Direct-to-Carrier Delivery
Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.
FREE Dedicated Number
Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything SkipCalls supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 7
- Appointment Booked — Triggers when the AI agent successfully books an appointment on your calendar during a call. Includes guest info, time slot, calendar provider, and source call details — perfect for pushing bookings into CRMs or sending confirmation emails.
- Incoming Call Completed — Triggers when your AI receptionist finishes handling an inbound call. Delivered in real time. Includes caller info, transcript summary, and any data the agent collected.
- New SMS Received — Triggers when an inbound SMS arrives at one of your SkipCalls numbers. Delivered in real time via webhook.
- Outbound Call Completed — Triggers when an AI-powered outbound call finishes. Delivered in real time via webhook. Includes summary, collected data, evaluation results, and recommended next action.
- Outbound Call Failed — Triggers when an outbound call fails — no answer, busy, network error, rejected, or cancelled. Use to trigger retry logic or alert flows.
- Outbound SMS Sent — Triggers when an SMS is successfully sent from one of your SkipCalls numbers — whether the agent generated it automatically or it was sent manually.
- SMS Delivery Failed — Triggers when an outbound SMS fails to deliver (carrier error, invalid number, blocked recipient, etc.). Use to alert on deliverability issues.
Actions 2
- Schedule Outbound Call — Schedule an AI-powered outbound phone call. The AI agent dials at the scheduled time (or immediately if omitted) and carries out the given goal.
- Send SMS Reply — Send a reply into an existing SMS conversation. Pair this with the "New SMS Received" trigger: pass the Conversation ID from the trigger into this step to reply from the same number.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
SkipCalls + SMS: common questions
Can SkipCalls text customers when an appointment is booked?
Yes. Appointment Booked can trigger Mobile Message's Send SMS action. Use the guest and appointment fields supplied by SkipCalls to create a plain text confirmation or internal booking alert.
Can an incoming Mobile Message SMS trigger a SkipCalls reply?
Yes. Inbound SMS Received can start SkipCalls' Send SMS Reply action. Pass the conversation information required by SkipCalls so the response is sent into the existing SMS conversation.
How do I connect SkipCalls with Mobile Message?
Use Zapier to select a SkipCalls event or Mobile Message's inbound trigger, then choose the action for the other app. No code is needed. You need accounts for SkipCalls, Mobile Message and Zapier.
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