Servicedialog Chat SMS Integration
Yes - Mobile Message does integrate with Servicedialog Chat!
Through Zapier, those events can run Mobile Message’s Send SMS or Send SMS to List actions. A business-opened event could notify a selected group, while a new message could send a plain text acknowledgement through Mobile Message. Mobile Message’s Inbound SMS Received trigger can also run Servicedialog Chat’s Send Text Message action, placing a text reply into an active conversation.
This can give staff a practical hand-off between messenger conversations and SMS. It does not copy full conversations, attachments or message history between systems, and it does not create a native two-way integration. Use the conversation and recipient fields supplied by each app, avoid sending a new message from status updates where that could loop, and test the workflow before use.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Servicedialog Chat and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Servicedialog Chat supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 7
- Business Closed — Triggers when the business closes based on the configured opening times.
- Business Opened — Triggers when the business opens based on the configured opening times.
- Conversation Snoozed — Triggers when the configured snooze time for a conversation is reached.
- Message Status Updated — Triggers when a status of a message updates. E.g. a customer reads a message. CAUTION: Do not send a new message in this Zap when this trigger is used, you will create a loop.
- New Message — Triggers when a new message is received in a conversation.
- New Message Reaction — Triggers when a customer changes the reaction of a message.
- WhatsApp Templates Updated — Triggers when any of your WhatsApp templates change. E.g. WhatsApp approves a new template.
Actions 16
- Assign User — Assign a user to a conversation.
- Delete Message — Remove a message from a conversation.
- Mark Read — Mark a conversation as read.
- Pin Unpin Conversation — Pin or unpin a conversation.
- Send Audio Message — Send message to a conversation. Conversation must not be expired.
- Send Contact Message — Send message to a conversation. Conversation must not be expired.
- Send Document Message — Send message to a conversation. Conversation must not be expired.
- Send Image Message — Send message to a conversation. Conversation must not be expired.
Show all 16 actions
- Send Location Message — Send message to a conversation. Conversation must not be expired.
- Send Text Message — Send message to a conversation. Conversation must not be expired.
- Send Video Message — Send message to a conversation. Conversation must not be expired.
- Send WhatsApp Template — Sends a WhatsApp template.
- Snooze Conversation — Snooze a conversation for some minutes.
- Update Conversation Status — Update the status of a conversation.
- Update Marketing Opt In — Update marketing opt in for profile.
- Update Profile Custom Field — Update a custom field of a profile.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Servicedialog Chat + SMS: common questions
Can Servicedialog Chat send an SMS for a new message?
Yes. Servicedialog Chat’s New Message trigger can run Mobile Message’s Send SMS action. Map the relevant conversation and recipient fields, then configure the acknowledgement text in Zapier.
Can a Mobile Message reply appear in Servicedialog Chat?
Yes. Mobile Message’s Inbound SMS Received trigger can run Servicedialog Chat’s Send Text Message action. The conversation must be identified and active for the Servicedialog action to work.
How do I set up Servicedialog Chat with Mobile Message?
You need Servicedialog Chat, Mobile Message and Zapier accounts. Choose a conversation event or Mobile Message inbound SMS, select the other app’s message action, map fields and test the Zap without code.
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