RelationCity SMS Integration

Yes - Mobile Message does integrate with RelationCity!

A customer texts back to ask about their order, or to confirm a booking time, and someone on the team has to remember to add them to RelationCity so the next campaign or follow up call doesn't miss them. Multiply that across every reply coming in during a busy week, and a contact list quietly falls behind the conversations already happening by text, with useful details sitting in a phone instead of the platform where the rest of the team can see them.

Zapier connects the two so a reply lands directly in RelationCity without anyone copying it across by hand. Mobile Message's Inbound SMS Received trigger can create a new contact, update an existing contact's mobile number or preferences, or send a follow up e-mail to the right person on the team. A change in delivery status can do the same for a custom date field, so a record shows exactly when a message was confirmed.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

RelationCity SMS Integration

What you can automate

Connect RelationCity and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer texts in for the first time Mobile Message · Inbound SMS Received
Then Create them as a new contact in RelationCity RelationCity · Create Contact
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When A contact replies with new details Mobile Message · Inbound SMS Received
Then Update their record in RelationCity RelationCity · Update Contact
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When A text's delivery status changes Mobile Message · Delivery Status Updated
Then Log the date on a custom contact field RelationCity · Update Custom Date Field
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When A customer replies to a text Mobile Message · Inbound SMS Received
Then Send the team a follow up email RelationCity · Send E-Mail
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1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything RelationCity supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 9
  • Create Contact — Creates a new contact.
  • Create SMS Campaign — Created an SMS campaign and sends it (or saves it as a draft)
  • Delete a Contact — Deletes a contact based on ID
  • Delete a Contact by Phone Number — Deletes a contact by the MSISDN.
  • Send E-Mail — Sends an e-mail using a triggerable template
  • Send SMS — Sends SMS to a list of phone numbers
  • Update Contact — Updates a contact with new mobile number, email, contact preferences or other meta data.
  • Update Custom Date Field — Updates a custom date field on a contact.
Show all 9 actions
  • Update Custom Text Field — Updates a custom text field on a contact.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

RelationCity + SMS: common questions

Can a customer's reply to Mobile Message create a contact in RelationCity?

Yes. When someone replies to a text, Zapier can use that Inbound SMS Received event to create a brand new contact record in RelationCity automatically, so the details from that first reply don't have to be typed in by hand.

Will RelationCity update a contact when their SMS delivery status changes?

Yes, using RelationCity's custom date field action. A Delivery Status Updated event from Mobile Message can log the date directly onto that contact's record in RelationCity, giving the team a timestamp without opening the platform to add it manually.

How do I connect my RelationCity account to Mobile Message?

Both accounts connect inside Zapier without any coding required. Once they're linked, you can choose an event from Mobile Message such as an inbound reply and pair it with a RelationCity action like creating or updating a contact.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!