Placetel SMS Integration

Yes - Mobile Message does integrate with Placetel!

The Placetel integration offers advanced telephony features that can streamline communication for businesses using Mobile Message. By connecting Placetel with the SMS capabilities of Mobile Message, organisations can effortlessly send notifications or reminders via SMS to their customers right from their telephony system, ensuring timely and effective communication.

Australian businesses can benefit greatly from this integration, especially for customer service and marketing initiatives. For instance, after a call is made through Placetel, businesses can automatically follow up with an SMS, improving customer engagement and ensuring that important information is conveyed in a preferred format, ultimately enhancing the customer experience.

In real-world situations, combining Placetel’s cloud PBX features with Mobile Message can lead to more efficient workflows. For example, a company might schedule appointments via phone calls and then send a confirmation SMS directly after the call concludes. This dual approach can save time for employees while ensuring customers receive the information they need, reinforcing a professional image.