Novofon SMS Integration
Yes - Mobile Message does integrate with Novofon!
A missed call can trigger a text telling the caller you'll ring them back shortly, an unanswered outbound call can trigger a message letting the customer know you tried to reach them, and a call that ends can trigger a follow-up text asking for feedback or sending a link to book again. None of this needs an agent to remember it, the call itself sets the message moving and the customer gets a reply within seconds rather than after the shift changes. It keeps a busy call queue from turning into a pile of callbacks nobody gets to.
A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.
What you can automate
Connect Novofon and Mobile Message through Zapier and these run on their own, with no code and no developer.
Bulk SMS at 1.6¢ per SMS
Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.
100% Direct Delivery - Guaranteed
We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.
FREE Dedicated Number
Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.
Everything Novofon supports on Zapier
Any of these can start or complete an SMS automation with Mobile Message.
Triggers 8
- Notify Answer — Triggers when a new "notify answer" is created.
- Notify End — Triggers when a new "notify end" is created.
- Notify Missed — Triggers when a new "notify missed" is created.
- Notify Out Answer — Triggers when a new "notify out answer" is created.
- Notify Out End — Triggers when a new "notify out end" is created.
- Notify Out Missed — Triggers when a new "notify out missed" is created.
- Notify Out Start — Triggers when a new "notify out start" is created.
- Notify Start — Triggers when a new "notify start" is created.
Everything Your Integration Needs
Easy-to-Use Integration
Our SMS platform is simple to integrate with your existing application.
Custom Sender IDs
Personalise your messages with a branded sender name, improving trust and engagement with your audience.
Real-Time Delivery Receipts
Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.
Inbound SMS Handling
Receive replies and incoming messages directly into your app for seamless two-way communication.
Novofon + SMS: common questions
Can I send a text automatically when I miss a call in Novofon?
Yes. Novofon's Notify Missed trigger can be connected to the Send SMS action in Mobile Message through Zapier, so the caller gets a text telling them you'll call back as soon as the missed call is logged.
Can Novofon text a customer after a call ends?
Yes. The Notify End trigger can pair with Mobile Message's Send SMS action, so a follow-up message or feedback link goes out the moment the call finishes, without an agent having to send it manually.
What do I need to link Novofon calls to text messages?
You need a Novofon account and a Mobile Message account, connected through Zapier. From there you pick a call event such as a missed or ended call and set it to trigger a text, with no coding required.
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Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!