Pingueen SMS Integration

Yes — Mobile Message integrates with Pingueen. Send and receive SMS from the tools you already use.

50 FREE SMS credits included when you sign up

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Mobile Message

About the Pingueen integration

A customer texting your Mobile Message number is often the first sign they want to talk further, and that reply can decide what happens next in Pingueen. Instead of opening WhatsApp to follow up manually, the reply can create or update a client record with a label, or assign an agent to that client, all without anyone leaving their phone to go looking for the conversation. That saves a step for a team that already has enough channels to keep across.

Delivery Status Updated carries its own signal too, separate from an inbound reply. When a text fails to arrive, that same event can trigger a Send Template Message action in Pingueen, giving the customer a WhatsApp follow up instead of a text that never landed. Zapier links the two so both paths run on their own, without anyone checking a dashboard first to see whether a message actually reached the customer.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Pingueen and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your SMS number Mobile Message · Inbound SMS Received
Then Assign an agent to that client in Pingueen Pingueen · Assign Agent to a Client
Use this Zap
When A customer texts your business for the first time Mobile Message · Inbound SMS Received
Then Create or update their client record with a label Pingueen · Create or Update Client With Label
Use this Zap
When An SMS fails to reach a customer Mobile Message · Delivery Status Updated
Then Send them a WhatsApp template message instead Pingueen · Send Template Message
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Pingueen supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 3
  • Assign Agent to a Client — Assign an Agent to a Client by WhatsApp number
  • Create or Update Client With Label — Create or Update Client With Label
  • Send Template Message — Send a Send Template Message to a WhatsApp number

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Pingueen + SMS: common questions

Can a text reply to Mobile Message update a client record in Pingueen?

Yes. When a customer replies to your Mobile Message number, that inbound SMS can create or update their client record in Pingueen with a label, or assign an agent to handle the conversation, without anyone re-entering the details by hand.

Does a failed SMS trigger a WhatsApp message through Pingueen?

It can. Mobile Message's Delivery Status Updated event can trigger Pingueen's Send Template Message action, so a customer whose text never arrived still gets a WhatsApp message covering the same information.

How do I set up Mobile Message with Pingueen?

You build the connection in Zapier using accounts for both Mobile Message and Pingueen, choosing a trigger on one side and an action on the other. No coding is involved, and the Zap runs on its own once it is turned on.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!