Phone2 SMS Integration

Yes — Mobile Message integrates with Phone2. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Phone2 integration

A customer calls a Phone2 number and nobody answers, leaving the caller waiting for a response that may not come. For a business team, a missed call can mean a lost booking, a delayed support request, or a customer trying again through another channel. A Zapier workflow can send a Mobile Message SMS as soon as Phone2 records the missed call.

Use Incoming Call Missed to text the caller with a follow-up message. Incoming Call Received can support an early notification, while Incoming Call Completed can alert a team member once the final call disposition is available. Phone2’s Incoming Message Received trigger can also create a Mobile Message contact when a new contact needs to be available for future SMS communication.

In the other direction, Mobile Message’s Inbound SMS Received can run Phone2’s Create Contact action, giving the phone workspace a record when someone texts your Mobile Message number. Outgoing Message Delivered can also create a Phone2 contact when a delivered message supplies the relevant details. These are event-based Zaps through Zapier, not a shared Phone2 and Mobile Message inbox.

Categories:

Phone & SMS

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Phone2 and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A Phone2 incoming call is missed Phone2 · Incoming Call Missed

Then Text the caller a callback message Mobile Message · Send SMS

Use this Zap

When Instant A new Phone2 message arrives Phone2 · Incoming Message Received

Then Create the sender in Mobile Message Mobile Message · Create Contact

Use this Zap

When Someone texts your Mobile Message number Mobile Message · Inbound SMS Received

Then Create the sender in Phone2 Phone2 · Create Contact

Use this Zap

When A Mobile Message delivery status changes Mobile Message · Delivery Status Updated

Then Create the recipient in Phone2 Phone2 · Create Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Phone2 supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 9

Call Recording Completed — Triggers when a call recording is finalised and attached to a call.
Incoming Call Answered — Triggers when a SIP user or the AI agent picks up an inbound call. Outbound calls and callflow auto-answer (IVR pickup with no human) do not fire this.
Incoming Call Completed — Triggers when an inbound call reaches its final disposition (ended, missed, rejected, or errored). Includes who answered (SIP user or AI agent) when applicable.
Incoming Call Missed — Triggers when an inbound call to a phone number ends without being answered or forwarded. Use to send a follow-up SMS, create a CRM task, or alert a Slack channel.
Incoming Call Received — Triggers when an inbound call starts ringing on a phone number. Useful for live dashboards or routing logic that needs to react before pickup.
Incoming Message Received — Triggers when a new inbound SMS or MMS is received on a phone number in your workspace.
Outgoing Call Completed — Triggers when an outbound call reaches its final disposition (ended, errored). Includes the user who placed the call and the duration.
Outgoing Call Started — Triggers when a user in your workspace starts dialing an outbound call.

Show all 9 triggers

Outgoing Message Delivered — Triggers when the carrier confirms delivery of an outbound SMS/MMS. Non-final statuses (sent, queued) do not fire.

Actions 1

Create Contact — Creates a new contact or updates an existing contact.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Phone2 + SMS: common questions

Can Phone2 send an SMS after a missed call?

Yes. Incoming Call Missed can trigger Mobile Message’s Send SMS action through Zapier. Use the caller information from Phone2 to send a callback message or service acknowledgement.

Can Mobile Message create a Phone2 contact from an SMS?

Yes. Inbound SMS Received can run Phone2’s Create Contact action. Map the sender’s details from the incoming message so the person is added to the Phone2 workspace.

How do I connect Phone2 with Mobile Message?

Choose a Phone2 call or message event, or Mobile Message’s inbound SMS event, in Zapier and select the action for the other service. Both accounts are needed, and no code is required.

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