OutboundAPI SMS Integration

Yes — Mobile Message integrates with OutboundAPI. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the OutboundAPI integration

Operators who use OutboundAPI for automated calls often need a text alert when a conversation finishes. A completed call may contain a result that a coordinator must act on, yet waiting for someone to review the call history can delay the next step. Zapier lets OutboundAPI send its Call Completed event to Mobile Message for an immediate SMS notification.

Use the call data to notify a team member, confirm that a collection task has finished or flag a result for review. OutboundAPI also offers New Call, which can be triggered by another workflow to initiate an AI voice call. Mobile Message Inbound SMS Received can trigger that action, allowing a text from a customer or operator to start a defined call workflow.

The connection is useful when calls and texts have distinct roles. OutboundAPI handles the phone conversation, while Mobile Message handles the SMS step selected in Zapier. Each direction is configured separately rather than treated as a native two-way sync.

Categories:

Phone & SMS

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect OutboundAPI and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant An OutboundAPI call is completed OutboundAPI · Call Completed

Then Text the call result Mobile Message · Send SMS

Use this Zap

When A customer texts Mobile Message Mobile Message · Inbound SMS Received

Then Start an OutboundAPI call OutboundAPI · New Call

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything OutboundAPI supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Call Completed — Triggers when a call is completed.

Actions 1

New Call — Initiates a phone call using an AI voice agent.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

OutboundAPI + SMS: common questions

Can OutboundAPI send an SMS after a call completes?

Yes. Call Completed can trigger Mobile Message Send SMS through Zapier. Include the relevant call result and recipient number in the text so a person knows what needs attention.

Can an incoming SMS start an OutboundAPI call?

Yes. Inbound SMS Received can trigger OutboundAPI New Call. The Zap can pass the sender’s number and message context into the AI voice agent workflow.

What do I need to connect OutboundAPI and Mobile Message?

Configure the call and SMS steps in Zapier, then test the mapped phone number and call fields. You need OutboundAPI, Mobile Message and Zapier accounts. No custom code is required.

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