Ooma Office SMS Integration

Yes - Mobile Message does integrate with Ooma Office!

A missed call can leave a customer waiting while your team works through a busy phone queue. Ooma Office can pass a New Missed Call into a Zap, so Mobile Message sends a prompt asking the caller to reply or contact your team again. You can also use New Incoming Call to send a short acknowledgement when a call arrives.

This connection is set up through Zapier and helps turn phone activity into timely SMS follow-up. A New Received SMS can create a contact in Ooma Office, giving staff a record to check when a new conversation starts. New Failed SMS can also send an alert through Mobile Message, helping your team notice delivery problems instead of assuming a customer received the message. Choose the event, map the relevant phone number and message details, then let the Zap run in the background. It suits service desks, sales teams and offices where a quick text can prevent a missed call becoming a lost opportunity.
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Connect Now with Zapier SMS Pricing Start a Free Trial50 FREE SMS Credits

A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

Ooma Office SMS Integration

What you can automate

Connect Ooma Office and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A customer call is missed in Ooma Office Ooma Office · New Missed Call
Then Text the caller a follow-up message Mobile Message · Send SMS
Use this Zap
When Instant A new incoming call reaches Ooma Office Ooma Office · New Incoming Call
Then Text an acknowledgement to the caller Mobile Message · Send SMS
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Create the sender as an Ooma contact Ooma Office · Create Contact
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Ooma Office supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 10
  • Call Ended — Triggers when a call ends — typically after the caller or callee hangs up.
  • New Call — Triggers when a new call occurs, such as a new incoming or outgoing call. Use filters to narrow by direction if needed.
  • New Call Recording — Triggers when a new call recording is created.
  • New Failed SMS — Triggers when an SMS fails.
  • New Incoming Call — Triggers when a new incoming call occurs.
  • New Missed Call — Triggers when there is a new missed call.
  • New Outgoing Call — Triggers when a new outgoing call occurs.
  • New Received SMS — Triggers when a new SMS message is received.
Show all 10 triggers
  • New Sent SMS — Triggers when a new SMS message is sent.
  • New SMS — Triggers on all SMS events: sent, received, or failed.
Actions 2
  • Create Contact — Creates a new business contact
  • Send SMS — Sends a new SMS message with text provided by you

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Ooma Office + SMS: common questions

Can Ooma Office send an SMS after a missed call?

Yes. Use Ooma Office's New Missed Call trigger with Mobile Message's Send SMS action in Zapier. The Zap can use the caller's number and a prepared message to provide a follow-up text after an unanswered call.

Can an incoming Mobile Message create an Ooma Office contact?

Yes. Pair Mobile Message's Inbound SMS Received trigger with Ooma Office's Create Contact action. Each incoming text can pass the sender's details into Ooma Office for staff to review and manage.

What do I need to connect Ooma Office with Mobile Message?

You need an Ooma Office account, a Mobile Message account and a Zapier account. Set up the workflow in Zapier without code, select the Ooma event and Mobile Message action, and map the phone number and message fields.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

Start Messaging Now50 FREE SMS Credits