Tradies, clinics and salons that close out a job with a text rather than a phone call are exactly who Nudge is built for, since the moment a service is finished is also the best moment to ask a happy customer to leave a review, well before life gets in the way and the memory of a good job fades.

Nudge's one job is to send a review request, adding the contact and queuing the ask so it goes out without anyone on the team remembering to do it by hand at the end of a busy day. Linked to Mobile Message through Zapier, a customer replying to a text becomes the cue to queue that request, and a delivery status updated event confirming a job related text actually landed can trigger the same ask, so a review request always follows real proof the customer was reached rather than a guess at when the job wrapped up.