Knack SMS Integration

Yes — Mobile Message integrates with Knack. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Knack integration

Chasing people manually because a database record changed is the kind of task that eats a morning without anyone noticing until a customer is annoyed about the silence. Knack holds the records, but nothing happens on its own when one of them needs a human response.

A Zap can send a text through Mobile Message the moment a New Form Submission lands in a live Knack app, confirming receipt before the person has closed the browser tab. When a New Record is created, the same connection can add that person as a contact in Mobile Message ready for future messages, and an Updated Record, say a status field changing to approved, can add them to a list for the next round of updates. If a record is deleted because someone has opted out or left, that same event can add them to Mobile Message's unsubscribe list so they are never texted again, without anyone having to remember to do it manually.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Knack and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A form is submitted in a Knack app Knack · New Form Submission
Then Text the person to confirm it was received Mobile Message · Send SMS
Use this Zap
When Instant A new record is created in Knack Knack · New Record
Then Create them as a contact in Mobile Message Mobile Message · Create Contact
Use this Zap
When Instant An existing record is updated in Knack Knack · Updated Record
Then Add the person to a list for the next update Mobile Message · Add Contact to List
Use this Zap
When Instant A record is deleted in Knack Knack · Deleted Record
Then Add that person to the SMS unsubscribe list Mobile Message · Add Unsubscribe
Use this Zap
When A customer replies by text Mobile Message · Inbound SMS Received
Then Update the matching record inside Knack Knack · Update Record
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Knack supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Deleted Record — Triggers when an existing record is deleted in a live app.
  • New Form Submission — Triggers when a form is submitted in a live app.
  • New Record — Triggers when a new record is created in a live app.
  • Updated Record — Triggers when an existing record is updated in a live app.
Actions 3
  • API Request (Beta) — This is an advanced action which makes a raw HTTP request that includes this integration's authentication.
  • Create Record — Creates a new record to your Knack database.
  • Update Record — Updates a record in your Knack database.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Knack + SMS: common questions

Can Knack send a text when someone submits a form?

Yes. The New Form Submission trigger can start a Zap that sends a confirmation text through Mobile Message the moment the form is submitted in a live Knack app, so the person hears back straight away.

Can a deleted Knack record trigger an SMS unsubscribe?

Yes. Knack's Deleted Record trigger can pair with Mobile Message's Add Unsubscribe action, so removing a record also stops that person from being texted again without extra steps.

How is Knack connected to Mobile Message for these text automations?

Both apps are linked through a Zapier account, where you choose a Knack trigger such as New Record or Updated Record and a Mobile Message action to run alongside it. No coding is needed and the Zap runs automatically after that.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!

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