Manual assessment follow-up can leave customers waiting and internal teams guessing what needs attention next. JustProtect gives you a central place to manage assessments, but staff may still need to check for new activity and contact people one by one. A Zapier connection can send a Mobile Message text when a new assessment is received, sent or updated.

Use these events to keep customers, vendors and colleagues informed without asking someone to monitor the platform throughout the day. For example, a new assessment can prompt a practical SMS with next steps, while an assessment update can remind the recipient to review the latest information. Mobile Message can also create a contact or add one to a list, so people who need regular assessment communications can be prepared for future messages. This connection suits teams that want clear, timely communication around assessment work while keeping JustProtect as the place where the assessment itself is managed.