A HighLevel activity arrives, but the right follow-up can be buried among agency tasks and location updates. HL Pro Tools users can use Zapier to pass Use Zapier Catch Webhook activity into Mobile Message. Mobile Message can send SMS, create contacts, update contacts, or add people to lists from that event.

A new activity can alert a customer, create a Mobile Message record for an agency contact, or place the person in a campaign list. Mobile Message's Inbound SMS Received can also trigger HL Pro Tools actions such as Create Contact, Update Contact, Create Appointment or Add Contact to Workflow, where the incoming text contains the required details. Delivery Status Updated can provide a similar operational handover when an SMS result needs action in HighLevel. Choose the specific action that produces a record or workflow step someone will check. This is a collection of one-directional Zaps configured through Zapier, not a native two-way integration. Map only the fields needed for the selected HighLevel location and contact.