Hive.co SMS Integration

Yes — Mobile Message integrates with Hive.co. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the Hive.co integration

A customer sends a text reply and that single message might be the only detail you have about who they are. Through Zapier, that reply can add the person straight into Hive.co as a new contact, or update their existing record if you already have one on file, so nobody has to copy the details across by hand.

Hive.co is built around segmented email campaigns, and this connection means a text conversation becomes the trigger for keeping that list accurate. The Add or Update Contact action can also slot incoming contacts into new or existing segments, so a person who texts in about a promotion lands in the right group before your next campaign goes out. For teams running email marketing off the back of SMS conversations, it closes a gap that would otherwise mean manual data entry after every reply.

Categories:

Marketing Automation

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect Hive.co and Mobile Message through Zapier and these run on their own, with no code and no developer.

When A customer replies to your text Mobile Message · Inbound SMS Received

Then Add or update their Hive.co contact Hive.co · Add or Update Contact

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Hive.co supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Actions 1

Add or Update Contact — Add a new contact in Hive, or update an existing one. Optionally add incoming contacts to new and/or existing segments.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Hive.co + SMS: common questions

Can a text reply create a new contact in Hive.co?

Yes. Connect Mobile Message's Inbound SMS Received trigger to Hive.co's Add or Update Contact action through Zapier, and every reply adds a new contact or updates one that already exists, with the option to place them into a segment at the same time.

Will this update existing Hive.co records instead of duplicating them?

The same action checks for a matching contact first, so a returning customer's details get updated rather than duplicated, and you can still choose to add them to new segments as messages come in.

What do I need to link Mobile Message replies to Hive.co?

You need an active Mobile Message account and a Hive.co account, both connected inside Zapier. There is no coding involved, just choosing the Inbound SMS Received trigger and mapping it to the Add or Update Contact action.

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