Framework360 SMS Integration

Yes — Mobile Message integrates with Framework360. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Framework360 integration

A new customer, order or order status change can shape what a digital marketing team needs to say next. Framework360 records those moments across customers, messages and orders, but a timely text can make the customer experience more immediate. Zapier lets Framework360 events start Mobile Message actions, so the message is sent when the relevant activity occurs.

New Customer Registered can trigger Send SMS for a welcome message, while New Order Received can send an order acknowledgement. Order Status Updated can also notify a customer or support contact when progress changes. If the event includes suitable customer details, Create Contact can add that person to Mobile Message for future communication. New Message Received may be useful as a trigger for an internal alert when a customer has written through Framework360.

Framework360 supplies several event triggers and one customer action. Mobile Message supplies outbound SMS and contact actions, while Zapier handles the connection between the accounts. This is not a native two-way integration or a complete customer database sync. Choose a specific event, map the required mobile number and keep the wording clear for plain text delivery.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Framework360 and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A new Framework360 customer registers Framework360 · New Customer Registered
Then Text the customer a welcome message Mobile Message · Send SMS
Use this Zap
When Instant A new Framework360 order arrives Framework360 · New Order Received
Then Text the customer an order acknowledgement Mobile Message · Send SMS
Use this Zap
When Instant A Framework360 order status changes Framework360 · Order Status Updated
Then Text the customer the latest status Mobile Message · Send SMS
Use this Zap
When Instant A new Framework360 customer registers Framework360 · New Customer Registered
Then Create the customer in Mobile Message Mobile Message · Create Contact
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Framework360 supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 6
  • Customer Added to a List — Triggers when a customer is added to a list.
  • New Customer Registered — Triggers when a new customer registers to the Framework360 environment.
  • New Message Received — Triggers when a new message is received.
  • New Message Sent — Triggers when a new message is sent.
  • New Order Received — Triggers when a new order is received.
  • Order Status Updated — Triggers when the status of an order is updated.
Actions 1
  • Create or Update an Customer — Creates or Update an Customer

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Framework360 + SMS: common questions

Can Framework360 send an SMS when a new order arrives?

Yes. New Order Received can trigger Mobile Message's Send SMS action. Use the customer and order fields supplied by Framework360 to send an acknowledgement or relevant order message.

Can an order status change trigger a Framework360 customer text?

Yes. Order Status Updated can start Send SMS in Mobile Message. The Zap can include the latest status and customer details so the recipient receives a clear update when the order changes.

How do I set up Framework360 SMS messages?

Use Zapier to select Framework360 as the trigger app and Mobile Message as the action app, then map the required fields. Framework360, Mobile Message and Zapier accounts are needed, and no custom code is required.

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