A new piece of project feedback can sit unnoticed while a product or website team works through other tasks. Feedback by Marmeto records the response, but someone may still need to know immediately when a customer or user has raised an issue. A Zapier workflow can send that event to Mobile Message as an SMS alert.

Use New Feedback on Project to notify a product owner, account manager, or support lead. The text can include the project name, feedback summary, submitter details, and a link or reference available from the feedback record. Send SMS to List can involve a wider group when feedback needs triage by several people. This creates a visible prompt without asking staff to refresh the feedback tool throughout the day.

Feedback by Marmeto remains the place where feedback is collected, organised, and analysed. Mobile Message provides the outbound notification, and Zapier passes the selected information between them. The connection does not imply that feedback is synchronised or that replies are written back into the project.

For teams that want a faster response to new product feedback, this workflow helps turn an entry into an accountable next step. You can reserve SMS for significant feedback, or create separate Zaps for different projects and recipients.