Dialed SMS Integration

Yes - Mobile Message does integrate with Dialed!

The Dialed integration can streamline communication for Australian businesses by providing easy access to a dedicated business phone number within a familiar workflow. When paired with Mobile Message, businesses can send SMS alerts or updates using official phone numbers, ensuring a professional appearance while maintaining customer engagement.

Utilising Dialed alongside Mobile Message enables real-time communication capabilities. For example, businesses can set up automated workflows to send SMS reminders or booking confirmations directly from Dialed phone numbers, keeping customers informed and reducing no-show rates in appointment-based services.

This integration can enhance customer service operations significantly. Support staff can manage inquiries through both calls and SMS from the same platform, allowing them to respond promptly to customer needs. This not only improves response times but also helps in maintaining customer satisfaction as businesses can personalise interactions through the channels their clients prefer.