Compliance teams, identity specialists and finance operators often need to tell a customer what happens after a verification check is complete. ComplyCube can provide the event, while Mobile Message delivers a clear plain text update without requiring staff to send it manually. A Zap can run when a check is completed, a session is completed or a new event is received.

For example, a completed check can trigger an SMS confirming that the review has been received. A completed session can notify an applicant that the next step is ready, using the details available in the ComplyCube event. You can also use Create Client or Update Client in ComplyCube when an inbound SMS should cause a record change, although that workflow depends on the information supplied by the person texting in. Mobile Message and ComplyCube are connected through Zapier. They do not maintain a native shared record or automatically synchronise client details. Select the event, map the fields and choose the Mobile Message action that matches your process.