CIM SMS Integration

Yes - Mobile Message does integrate with CIM!

Building teams depend on fast response when equipment fails or energy anomalies emerge. CIM monitors your building's energy consumption and equipment performance, automatically firing alerts the moment a problem arises. When you connect it to Mobile Message, your facilities team gets a text notification the instant an alert fires, so critical problems get caught and resolved before they impact building operations or tenant comfort.

Different alerts warrant different notification levels. A critical HVAC failure needs immediate text notification to your facilities manager so they can respond within minutes. A minor energy spike might warrant a summary message to track building trends. Mobile Message lets you send precisely targeted SMS based on alert severity and type, ensuring your team receives only the notifications that actually need their immediate attention.

This integration connects through Zapier and requires both accounts set up. Once configured, your building alerts trigger SMS automatically, so your team spends less time monitoring dashboards and more time solving the problems that matter.
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A Zapier account and subscription is required for this integration.
Please view Zapier's pricing page for further information.

CIM SMS Integration

What you can automate

Connect CIM and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A critical equipment alert fires CIM · Alert
Then Text the facilities manager immediately Mobile Message · Send SMS
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When Instant Any building alert is detected CIM · Alert
Then Notify your entire operations team Mobile Message · Send SMS to List
Use this Zap
1.6 cents SMS Service
Bulk SMS at 1.6¢ per SMS

Exceptional SMS pricing starting at just 1.6¢ per message with your first purchase, offering great value without compromising on quality.

Direct Carrier SMS Delivery
100% Direct Delivery - Guaranteed

We don't route your messages offshore, like some bulk SMS providers. We deliver 100% of messages directly to Australian mobile carriers, for the fastest, most reliable delivery.

Free Dedicated SMS Number
FREE Dedicated Number

Get a dedicated vitrual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CIM supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • Alert — Triggers when alert is being created, updated, or deleted.

Everything Your Integration Needs

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Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

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Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

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Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

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Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CIM + SMS: common questions

Can I send different messages based on the type of alert in CIM?

Yes. Zapier filters let you send different SMS for critical alerts versus non-urgent ones, so each severity level gets the right response from your team.

Will this work if my facilities team is spread across multiple locations?

Absolutely. SMS goes to any phone number, so whether your team is on-site, off-site or distributed across the city, everyone gets the alert instantly.

How do I start sending CIM alerts as SMS?

Connect CIM to Zapier, select your alert as the trigger, add Mobile Message as the action, and Zapier sends SMS automatically. No code needed.

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Ready to Try Mobile Message?

Our sign-up process takes just 2 minutes and gives you instant access to our bulk SMS platform. You can start sending messages today!