Chatbot Builder SMS Integration

Yes — Mobile Message integrates with Chatbot Builder. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the Chatbot Builder integration

A new lead is generated by Chatbot Builder, but the conversation can end before a team member sees the contact details. Someone then has to check the lead queue, copy the mobile number and decide whether to send a follow-up. That manual chase can leave interested people waiting after they have already shown intent.

With Zapier, Chatbot Builder's New Leads trigger can start Mobile Message actions. Send SMS can acknowledge the lead or provide a next step, while Create Contact can place the lead into Mobile Message for later communication. Add Contact to List can also organise the lead into a suitable audience when the required details are available. The message can use the lead information provided by Chatbot Builder.

This connection gives a selected lead event a clear outcome without suggesting that the chatbot and SMS platform share a live conversation. Chatbot Builder supplies the trigger, and Mobile Message performs the chosen action. Keep the text concise, include a clear way to continue the conversation and test the Zap with the fields your bot collects.
Categories:

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect Chatbot Builder and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Chatbot Builder generates a new lead Chatbot Builder · New Leads
Then Text the lead a prompt follow-up Mobile Message · Send SMS
Use this Zap
When A new chatbot lead is generated Chatbot Builder · New Leads
Then Create the lead in Mobile Message Mobile Message · Create Contact
Use this Zap
When Chatbot Builder generates a lead Chatbot Builder · New Leads
Then Add the lead to a Mobile Message list Mobile Message · Add Contact to List
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything Chatbot Builder supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1
  • New Leads — Triggers when new leads generated.

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

Chatbot Builder + SMS: common questions

Can Chatbot Builder text a lead when one is generated?

Yes. Chatbot Builder's New Leads trigger can start Mobile Message's Send SMS action. Map the lead's mobile number and relevant details into a follow-up that acknowledges the conversation or explains the next step.

Can Chatbot Builder leads be added to a Mobile Message list?

Yes. Pair New Leads with Add Contact to List when the lead contains the required contact information. This can organise new chatbot leads into a list for a defined follow-up process.

What is needed to connect Chatbot Builder to SMS?

You need Chatbot Builder, Mobile Message and Zapier accounts. Select New Leads, choose a Mobile Message action, authorise both services, map the lead fields and test the Zap before enabling the automation.

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