CallSwitch One SMS Integration

Yes — Mobile Message integrates with CallSwitch One. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

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Mobile Message

About the CallSwitch One integration

A repair desk or managed service team may finish a call and still need to send the customer a confirmation, while a new call can create a contact that is not yet in the phone book. CallSwitch One can start a Zap when a voicemail is created, a call is answered, a call ends or a new call is created.

Through Zapier, those events can run Mobile Message’s Send SMS, Create Contact or Update Contact actions. A call-ended event could send a follow-up text, while a new call could create the caller in Mobile Message for later messaging. Mobile Message’s Inbound SMS Received trigger can also run CallSwitch One’s Call Phone Number action, creating a callback workflow for a text received by the SMS platform.

The result is a set of focused hand-offs rather than a two-way contact sync. Use the phone number and call fields supplied by CallSwitch One, select the event that matters and write the SMS or callback behaviour in Zapier. Test routing carefully, particularly when an inbound text could create a call.
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A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

What you can automate

Connect CallSwitch One and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A CallSwitch One call ends CallSwitch One · Call Ended
Then Text the caller a follow-up Mobile Message · Send SMS
Use this Zap
When Instant A new CallSwitch One call arrives CallSwitch One · New Call
Then Create the caller in Mobile Message Mobile Message · Create Contact
Use this Zap
When A customer texts Mobile Message Mobile Message · Inbound SMS Received
Then Call the customer through CallSwitch One CallSwitch One · Call Phone Number
Use this Zap
1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything CallSwitch One supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 4
  • Call Answered — Triggers when a call is answered.
  • Call Ended — Triggers when a call ends.
  • New Call — Triggers when a new call is created.
  • Voicemail Notify — Triggers when a new voicemail is created.
Actions 3
  • Call Phone Number — Call a phone number using a number you provide
  • Create Contact — Creates a contact in the phone book
  • Update Contact — Update a contact that you've searched for

Everything Your Integration Needs

Easy-to-Use Integration
Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs
Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts
Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling
Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

CallSwitch One + SMS: common questions

Can CallSwitch One text someone after a call ends?

Yes. CallSwitch One’s Call Ended trigger can run Mobile Message’s Send SMS action. Map the caller’s number and any available call information, then configure the follow-up wording in Zapier.

Can an inbound SMS trigger a CallSwitch One call?

Yes. Mobile Message’s Inbound SMS Received trigger can run CallSwitch One’s Call Phone Number action. Configure the number mapping and ensure the workflow is suitable for the senders who can trigger it.

What is required for a CallSwitch One SMS Zap?

You need CallSwitch One, Mobile Message and Zapier accounts. Choose a CallSwitch One event or Mobile Message inbound SMS, select the action on the other side, map the fields and test the Zap without code.

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