bugs.work SMS Integration

Yes — Mobile Message integrates with bugs.work. Send and receive SMS from the tools you already use.

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✓ 50 FREE SMS credits included when you sign up

About the bugs.work integration

Bug reports sit in a queue and get lost in the shuffle. When a task is created in bugs.work, your developers know about it eventually, but customers don't have visibility into whether their bug is being fixed. This creates frustration and support overhead when they follow up asking for status updates. Mobile Message changes this by sending an automatic SMS the moment a bug is reported in bugs.work, confirming to the customer that you've received their issue.

Bug reports no longer feel like a black hole. Customers get automated confirmation that their issue is being handled, creating trust and reducing follow-up emails asking for status. Your developers see bugs faster from the notification SMS, and your support team spends less time answering status questions and more time on actual fixes.

bugs.work becomes the source of truth for your development queue, and Mobile Message delivers the customer communication that builds confidence. When customers feel heard, they stay patient and loyal even while waiting for a fix.

Categories:

Developer Tools

A Zapier account and subscription is required for this integration. Please view Zapier's pricing page for further information.

Tip: If you're simply looking to send a message to all your contacts, you may not need an integration at all. Most platforms let you export your contacts — you can then import them into Mobile Message and send an SMS to everyone in just a few clicks.

What you can automate

Connect bugs.work and Mobile Message through Zapier and these run on their own, with no code and no developer.

When Instant A task is created in bugs.work bugs.work · Task Created

Then Send the customer an SMS confirming their bug report was received Mobile Message · Send SMS

Use this Zap

1.6¢ per SMS on Your First Purchase

Your first purchase is just 1.6¢ per message at any volume, and credits never expire. Stock up early and enjoy lasting value.

100% Direct-to-Carrier Delivery

Every message goes directly to Australian mobile carriers, never through other SMS aggregators or offshore routes.

FREE Dedicated Number

Get a dedicated virtual number to send and receive SMS messages, at no extra cost! Perfect for two-way SMS messaging.

Everything bugs.work supports on Zapier

Any of these can start or complete an SMS automation with Mobile Message.

Triggers 1

Task Created — Triggers when a new task is created on your bugs.work project.

Everything Your Integration Needs

Easy-to-Use Integration

Our SMS platform is simple to integrate with your existing application.

Custom Sender IDs

Personalise your messages with a branded sender name, improving trust and engagement with your audience.

Real-Time Delivery Receipts

Track your message statuses in real time, ensuring complete transparency and campaign effectiveness.

Inbound SMS Handling

Receive replies and incoming messages directly into your app for seamless two-way communication.

bugs.work + SMS: common questions

Can I text a customer when they report a bug in bugs.work?

Yes. Every time a task is created, Mobile Message sends an SMS confirmation to the customer. You can include your reference number and expected timeline so they feel confident their issue is being handled.

Can I alert my development team about new bugs?

Yes. When a task is created in bugs.work, send an SMS notification to your dev team's phone. This keeps critical issues in front of developers immediately so they can prioritise and respond faster.

How do I automate bug notifications with SMS?

Connect both accounts through Zapier (no code required). Create a Zap that watches for new tasks in bugs.work and sends an SMS via Mobile Message to the customer or your team. Once activated, notifications run automatically every time a bug is reported.

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