Security and procurement teams responsible for supply chain risk spend a lot of their week chasing vendors for a yes, a document, or a decision before a company can be added to or removed from a watch list. Black Kite exists to run the technical, compliance and financial scoring once that vendor is in the system, with actions to start monitoring a company, update its details, remove it from the list, or search through everything already being tracked.

The slow part is usually getting the vendor's answer back into Black Kite. A supplier texts back to confirm they are happy to be assessed, and someone still has to log in and start the monitoring by hand. Connected through Zapier, a reply that comes in through Mobile Message can be turned straight into that action, so starting to monitor a company, updating its record, or taking it off the list all begin the moment the text arrives.

This only runs one way, from the text reply into Black Kite, since none of Black Kite's own events are exposed to Zapier as triggers. For a risk team already texting vendors about onboarding or offboarding, it means a yes by SMS becomes an entry in the monitoring system without a second step.